Housekeeping Supervisor

Work ***THIS IS AN INTERNAL POSTING OPEN TO ALL STATE AGENCIES, AND ELIGIBLE RIF CANDIDATES FROM NORTH CAROLINA STATE GOVERNMENT.***

The Housekeeping Supervisor manages a team responsible for maintaining cleanliness and environmental standards at the NC State Laboratory and Office of the Chief Medical Examiner.

Key duties include:

• Supervising janitorial staff and assigning daily work schedules

• Performing and overseeing sweeping, mopping, vacuuming, trash removal, and restroom sanitation

• Inspecting facilities daily to ensure compliance with cleanliness standards

• Maintaining supply inventories and assisting with cleaning tasks as needed

• Training staff and ensuring safe use of cleaning agents and protective equipment

• Communicating with stakeholders to resolve facility concerns with a customer-focused approach

This position supports a high-functioning facility by promoting safety, cleanliness, and service quality.

This position is part of the North Carolina Department of Health and Human Services, Division of Property and Construction, Facility Maintenance team responsible for maintaining the North Carolina State Laboratory and Office of the Chief Medical Examiner (SL/OCME) facility located on District Drive in Raleigh, NC. The SL/OCME facility is 261,000 SF state-of-the-art facility with highly technical and complex building systems. This position will require strong technical experience, knowledge, and skills and the ability to function as a technical expert including evaluating and making final decisions regarding maintaining highly complex mechanical, electrical, plumbing, life safety, fire suppression, and security building systems.

We Value Quality of Life:

As a team member, you will have an extraordinary quality of life. The work schedule typically includes a 40-hour work week with occasional overtime and infrequent overnight travel. Enjoy a supportive, trusting, transparent, professional, and energetic work team. Excellent state benefits including twelve (12) paid holidays. Extremely low turnover. Take pride in being a member of a team that provides the citizens of North Carolina with critical health and human services.

About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Division of Property and Construction:
The Division of Property and Construction supports the North Carolina Department of Health and Human Services by managing its statewide facilities portfolio, which includes 18 state-operated campuses totaling over 7.7 million square feet and 148 leased properties covering approximately 1.2 million square feet. The division provides maintenance, housekeeping, and grounds services for the Dorothea Dix Campus and basic maintenance and grounds support for the Governor Morehead School. It also oversees the Departments Capital Improvement Program, managing repair and renovation efforts as well as new capital projects from planning through close-out.
Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: .
For more information about DHHS:

Knowledge, Skills and Abilities / Competencies

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Working knowledge of commercial cleaning practices and procedures.

• Skilled in supervising custodial staff in daily operations.

• Proven experience with safe use of cleaning agents and personal protective equipment under OSHA standards.

• Proficient in using Microsoft Office 365, email, and networked systems for routine tasks.

Management Preferences :

• Three (3) years of progressive experience in commercial housekeeping operations and one (1) year of supervisory housekeeping experience.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

High school or General Educational Development (GED) diploma and three years of experience in the area assigned, including one year of supervisory experience;
OR
An equivalent combination of education and experience.

Physical Requirements MEDIUM WORK Exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at . Transcripts, degree evaluations and cover letters may be uploaded with your application.

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