450 W Pioneer Drive
Glendale , CA 91203
Free parking, PTO Vacation, Dental, Vision, Health Benefits, 50% off meals
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation: $80,000 to $95,000 per year , Full-Time Join the Hotel Burbank family and help lead Southern Californias latest and greatest lifestyle destination for everyday adventure seekers and bright-minded movers and shakers. Were launching a collection of new options to fuel every kind of California dream and were looking for a colorful character to be a key leader of our growing team.Job Summary:
The Hotel Manager will oversee the daily operations of our hotel as well as plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
Duties and Responsibilities:
Practice, train and implement company policies, especially those relating to safe work practices in accordance with OSHA (Occupational Health and Safety Administration) standards
Supervise work at all levels (Front office, room attendant , maintenance employees etc.) and set clear objectives
Plan activities and allocate responsibilities to achieve the most efficient operating model
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
Develop and implement an intuitive and efficient marketing strategy to promote the hotels services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards
Act as the department leader
Attend weekly revenue meetings.
Support the Reservations team in conjunction with the Housekeeping and the Guest Services departments
Responsible for the monitoring/maintenance of the software programs including interfaces that support the management of room revenue
Manage inventory and rate structure in all applicable systems to optimize revenues and margins
Establish and maintain rate quotation strategies within the reservations department/sales department.
Oversee development of pricing strategies for all negotiated business
Manage inventory and rate structure in all applicable systems to optimize revenues and margins
Perform other duties as assigned
Minimum Qualifications:
Degree in Business Administration, Hotel/Hospitality Management or relevant field
3-5 years of experience as Hotel Manager or a relevant role
Understanding of all hotel management best practices and relevant laws and guidelines
Excellent written, verbal and computer skills
Excellent customer service and problem solving skills
Reliable with an ability to multi-task and work well under pressure
Outstanding leadership skills and a great attention to detail
May be required to work nights, weekends, and/or holidays
Preferred Qualifications:
College degree in Hospitality or a related field
Familiarity with the OPERA software system
Ability to work under pressure and flexibility to respond to a range of different work situations in an effective manner and solve problems
Physical Requirements:
Ability to carry, push, move and lift large, bulky and/or heavy objects up to 30 pounds
Ability to perform tasks that may require prolonged standing, repetitive bending, and other physical activities