Food & Beverage Supervisor, Full Time

JobID: 208176

Category: Food and Beverage

JobSchedule: Full time

Posted Date: 2026-06-01T07:00:00+00:00

JobShift:

Salary: $24.00/USD/Hourly

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Restaurant Supervisor, you're not just supporting daily operations at one of our hotel dining outlets - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Average

Percent

of Time

30 % Trains, supervises, counsels, and participates in the evaluation of restaurant staff

employees for the efficient operation of the restaurant. Directs staff in their work

assignments.

20 % Responsible for ensuring that restaurant complies with sanitation and safety standards for

Guests and employees. Responsible for ensuring that all equipment is in working order.

Visually inspects and takes corrective action to ensure that facilities in restaurant look

appealing and attractive to guests. Provides guidance for improvement and implements

Necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility

are completed on a timely basis.

20 % Manages and monitors product quality and guest satisfaction in restaurant. Responsible for

ensuring that food quality is consistent, appealing, and prepared to guest specifications.

Moves throughout facility and kitchen areas to visually monitor and take corrective action to

ensure food quality and service standards are met. Verifies temperatures, judges

appearance and taste of products, and checks preparation methods to determine quality.

Provides guidance for improvement and implements necessary adjustments. Interacts with

guests to obtain feedback on quality of service and food in outlet. Investigates and resolves

guest complaints in a timely manner.

15 % Documents inventory forecast usage and monitors supply so that restaurants are stocked

with linen, glassware, silverware, china, condiments and other items necessary to provide

appropriate customer service. Oversees set up of dining and service areas.

15 % Responsible for ensuring compliance with all policies and procedures that relate to the

restaurant as well as all local, state and federal laws and regulations. Regular attendance in

conformance with the standards, which may be established by Hilton from time to time, is

essential to the successful performance of this position.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of

the following supportive functions, with the percentage of time performing each function to be solely determined

by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings including divisional meetings, department meetings, staff meetings,

etc. This position may participate in the hotel's manager on duty program, which may require

occasional weekend stayovers and full responsibility for the hotel.

• Participate in community public relations for the restaurant and the hotel.
• Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/or

Outlook Express.

• Properly execute end of night revenue closeouts including all reports.
• Requisition supplies to have an adequate supply on hand for the following shifts.
• On occasion, participate in inventory procedures.
• Open and close shifts in accordance with instructions.
• Handle associate relations on each shift worked, finding solutions for call offs, tardiness and last

minute daily problems.

• Ensure all employees are following the correct break procedure.
• Communication through daily log book.
• In emergencies, perform in the capacity of any position supervised.
• Perform other duties and responsibilities as assigned or required.

PHYSICAL REQUIREMENTS:

Frequency Key: Rare, Occasional, Frequent, Constant For lifting enter estimated lbs at 10, 25, 50, 50+

Physical Activity Frequency

Sitting Occasional

Walking, climbing stairs Frequent

Crouching/Bending/Stooping Occasional

Reaching Frequent

Grasping Frequent

Pushing/Pulling Occasional

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Smelling Frequent

Tasting Frequent

Lifting/Carrying(# lbs) Occasional - up to 50 lbs.

Travel Rare

OTHER DUTIES

Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in

all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is

essential to the successful performance of this position.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential

of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the

proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or

equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):

None

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and

demonstrate that he or she can perform the essential functions of the job, with or without reasonable

accommodation.

• Thorough knowledge of restaurant operations and preparation techniques.
• Knowledge of beverage operations and wines.
• Strong mathematical abilities in order to determine and track inventory, controls, revenue

productions, and other hotel financial statements.

• Ability to communicate in English, both orally and in writing, with guests and employees, some

of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect

accurate information and to resolve problems.

• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer

system.

• Interpersonal skills to provide overall guest satisfaction.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent required.

EXPERIENCE

At least 1 years experience in related field required.

At least 3 years experience in related field preferred.