Food Service Supervisor

A&W Salmon Arm, BC
472631 BC Ltd.
Location: 350 Lakeshore Drive NW, Salmon Arm, BC, V1E 4M2

A&W in Salmon Arm is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full-time, permanent role . This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for longterm, stable employment that offers career growth opportunities with a respected Canadian brand.

• Wage: $22.00 per hour
• Hours: 32-40 hours per week
• Positions Available: 3
• Employment Type: Full-time, Permanent
• Language: English
• Start Date: As soon as possible

• Consistent, yearround employment
• A respectful, peoplecentred workplace
• Opportunities for growth, increased responsibility and career advancement
• We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.
• Optional, employeecontributed Medical and Dental Benefits (single or family), including:
  • Pharmaceuticals and Hospital Care
  • Paramedical Services and Medical Equipment
  • Vision Care and Travel Coverage
  • Basic and Optional Life Insurance
• Optional, employeecontributed Group RRSP

The McMurray Group owns and operates A&W Restaurants throughout Western Canada. We are committed to building strong workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, wellrun restaurants.

As a Food Service Supervisor/Shift Manager , you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead frontline staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W standards.

This is a handson leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.

• Supervise and coordinate staff activities during assigned shifts
• Assign stations, manage breaks, and ensure proper staffing levels
• Open and/or close the restaurant, including safe and cashhandling procedures
• Address operational, staff, or guest concerns professionally and calmly
• Support training, coaching, and onboarding of new employees
• Ensure compliance with food safety, sanitation, and workplace safety standards
• Complete shift documentation and required records accurately

• Assist with inventory counts and monitoring waste and usage
• Follow established cashhandling and lossprevention procedures
• Support basic food and labour cost control
• Assist with routine administrative and reporting tasks

• Maintain a clean, organized, and welcoming restaurant environment
• Ensure guests receive prompt, friendly, and consistent service
• Handle guest concerns using A&W service recovery standards
• Ensure team appearance and conduct meet A&W brand expectations

• Completion of secondary school or equivalent
• Minimum 3 years of experience in food service
• Previous lead, senior crew, or supervisory experience preferred
• FOODSAFE Level 1 required (Level 2 considered an asset)
• Strong communication and organizational skills
• Dependable, mature, and comfortable working independently
• Ability to succeed in a fastpaced, accountable environment

• Fastpaced restaurant environment
• Standing and walking throughout shifts, with repetitive tasks typical of a food service environment
• Occasional lifting of up to 14 kgs (approx. 31 lbs)
• Shift work including mornings, evenings, weekends, and statutory holidays

Posted: May 10, 2026

How to Apply
Please ensure you provide a current and relevant resume, including applicable work experience and references.
Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.

Application Options
We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below:
Online:
In person at the restaurant location
By mail: Recruitment A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6

If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.