FOOD AND BEVERAGE SUPERVISOR
MIDLAND, MI
$18.00 - $18.90 per hour
The Restaurant Supervisor will oversee the front of the house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and have the ability to work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that each and every guest has a positive dining experience from start to finish and that all expectations are exceeded, and resolve any issues that may arise. S/he will be responsible for exemplifying the hotel Culture and the following:
Qualifications:
Prior experience as a Food and Beverage Supervisor
Prior guest relations training.
Knowledge of proper food handling.
Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.
Strong written / verbal communication skills.
Positive, upbeat attitude / personality.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Punctuality and regular and reliable attendance.
Interpersonal skills and the ability to work well with co-workers and the public.
Proper food safety training and certification as described by law.
Experience working with computers (MS Office/Google) / POS systems (Micros) / Reservations software (Open Table)
Must have some familiarity of basic cooking skills
Physical Demands:
Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
Ability to lift, bend, stoop, push or pull. Requires carrying trays of food and bus trays of dishes up to 50 lbs.
Ability to push or pull a vacuum or wheeled cart weighing up to 50 lbs.
Principal Responsibilities:
Oversee a team of employees including hiring, development, scheduling and training
Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
Properly handle daily cash deposits
Open or close the restaurant, securing cash, liquor, and entry points
Create a service first work environment
Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality
Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
Assign service related tasks to servers
Properly check out servers and bartenders at the end of their shift
Bus tables and assist with processing dirty dishes if necessary
Ensure dining tables are properly prepared for service
Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
Be able to open and pour wine at tableside.
Performing basic cleaning tasks as needed or directed by supervisor.
Fill in for absent staff as needed.
Assist with special events as needed.
Greet all guests warmly with an appropriate greeting.
Adhere to grooming and appearance standards consistently.
Understand and communicate products and services available at the Hotel.
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Ensure team members' uniform is neat and professional and grooming standards have been followed
Maintain confidentiality of proprietary information; protect company assets
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards
Position Information
Company: Charlestowne Hotels
Position: Food and Beverage Supervisor
Status: Full Time
Pay Range: $18.00 - $18.90/hr
Shift: First (Day), Second (Afternoon)
Req #: 11028446
Date Posted: May 29, 2026
Location: 111 W Main St, Midland, US, MI, 48640
Job Category: Food & Beverage
MIDLAND, MI
$18.00 - $18.90 per hour
The Restaurant Supervisor will oversee the front of the house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and have the ability to work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that each and every guest has a positive dining experience from start to finish and that all expectations are exceeded, and resolve any issues that may arise. S/he will be responsible for exemplifying the hotel Culture and the following:
Qualifications:
Prior experience as a Food and Beverage Supervisor
Prior guest relations training.
Knowledge of proper food handling.
Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.
Strong written / verbal communication skills.
Positive, upbeat attitude / personality.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Punctuality and regular and reliable attendance.
Interpersonal skills and the ability to work well with co-workers and the public.
Proper food safety training and certification as described by law.
Experience working with computers (MS Office/Google) / POS systems (Micros) / Reservations software (Open Table)
Must have some familiarity of basic cooking skills
Physical Demands:
Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
Ability to lift, bend, stoop, push or pull. Requires carrying trays of food and bus trays of dishes up to 50 lbs.
Ability to push or pull a vacuum or wheeled cart weighing up to 50 lbs.
Principal Responsibilities:
Oversee a team of employees including hiring, development, scheduling and training
Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
Properly handle daily cash deposits
Open or close the restaurant, securing cash, liquor, and entry points
Create a service first work environment
Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality
Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
Assign service related tasks to servers
Properly check out servers and bartenders at the end of their shift
Bus tables and assist with processing dirty dishes if necessary
Ensure dining tables are properly prepared for service
Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
Be able to open and pour wine at tableside.
Performing basic cleaning tasks as needed or directed by supervisor.
Fill in for absent staff as needed.
Assist with special events as needed.
Greet all guests warmly with an appropriate greeting.
Adhere to grooming and appearance standards consistently.
Understand and communicate products and services available at the Hotel.
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Ensure team members' uniform is neat and professional and grooming standards have been followed
Maintain confidentiality of proprietary information; protect company assets
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards
Position Information
Company: Charlestowne Hotels
Position: Food and Beverage Supervisor
Status: Full Time
Pay Range: $18.00 - $18.90/hr
Shift: First (Day), Second (Afternoon)
Req #: 11028446
Date Posted: May 29, 2026
Location: 111 W Main St, Midland, US, MI, 48640
Job Category: Food & Beverage
Job ID: 523184919
Originally Posted on: 6/1/2026
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