Sr Meeting & Events Coordinator onsite in Santa Clara, CA

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. About the Role As a CBRE Meeting & Events Senior Coordinator, you will assist with the planning, coordination, and day-of execution of meetings, conferences, and events. This role is integral to ensuring the seamless delivery of high-quality events that meet client expectations. This is a fully onsite role Monday-Friday in Santa Clara, CA. What You'll Do Oversee the setup, refresh, and breakdown of food, beverage, and service items to ensure smooth operations. Collaborate with management to communicate department goals and align event execution with client vision. Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete. Follow up with clients pre- and post-event to confirm satisfaction and gather feedback for continuous improvement. Troubleshoot and resolve complex client inquiries and escalated complaints efficiently. Assist in executing SLAs, KPIs, benchmarks, and recurring reports to maintain high service standards. Manage the meeting and events calendar for event spaces, ensuring optimal utilization. Order and manage event supplies, maintaining inventory and ensuring availability. Gather and analyze data to identify and solve complex problems, recommending new techniques and improvements. Collaborate across teams, positively impacting related workstreams and fostering a collaborative environment.