Cafe Supervisor, Atrium Cafe at The Department at Hudsons

Cafe Supervisor, Atrium Cafe at The Department at Hudson's The Department - 4.1 Detroit, MI Job Details Full-time 11 hours ago Qualifications Customer communication Staff supervision Team leadership Hospitality industry experience Managing food service teams Food service management Full Job Description Description Atrium Cafe at Hudson's via Continental Services is looking for a standout Full-Time Cafe Supervisor who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We're especially looking for someone who thrives while collaborating, loves building relationships, and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves while leading a team who delights guests every meal, every day. Atrium Cafe at Hudson's, Cafe Supervisor is a valuable member of our team who: Leads a cafe team of baristas and food runners Has advanced knowledge of coffee/tea culture with consistent delivery Acts as a brand ambassador embodying our core values and guiding principle Is comfortable working in a fast-paced setting Is interested in growing within a dynamic team Is committed to excellence Works best in a creative, collaborative environment Key Responsibilities The Cafe Supervisor is responsible for supervising daily operations and providing leadership with clear direction to associates. DAILY OPERATIONS Able to assist in crafting a range of hot and cold beverages, such as espresso drinks, teas, and specialty items, according to recipes and customer preferences Responsible for end-of-day deposits and counting of drawers Maintain proper staffing levels daily in tandem with recruiting and training employees as applicable Set the example for excellence customer service Work closely with Culinary team on food quality and presentation Monitor stock levels of supplies and communicate with management on ordering needs Skills, Knowledge & Expertise A minimum of 2 years working in a leadership role in the food service industry 2 years of barista experience recommended Serv-Safe certification strongly preferred Willingness to continue learning about coffee & tea culture, with frequent trainings for advancement Available early mornings with flexibility for nights, weekends and holidays Respond to customer needs through clear and pleasant communication Previous experience with Toast system or POS system is highly preferred Proven experience in high-volume, high-end hospitality environments #IND102 #ZCRS #LI-ALB1 About The Department The Department at Hudson's bridges the Hudson's of old and new. Its name is directly inspired by the J.L Hudson's Department Store, and calls to the purpose of the iconic landmark's existence. Its brand, seen through the visual elements of logos, room names, colors and more, was created with a timeless, retro feel reminiscent of the details and history of Hudson's. Though a change in architecture, technology and design has occurred, the new Hudson's development was created with a similar intention as the old: a place where Detroiters and visitors around the world gathered. Out of the entirety of the Hudson's development, The Department is the pinnacle of retaining this sense of sophisticated place and special gather.