Food and Beverage Lead, Gardens

Reports To

Gardens Supervisor/ Gardens Sr. Supervisor

Job Overview

The F&B Lead's main responsibility is assist the supervisor by overseeing the execution of all service operations

for a particular shift in order to serve our guests and provide an unforgettable, positive experience. They must

maintain an understanding of all menus, service standards and set up of each particular space they are assigned

to. This position will serve as the point person for service in the particular area they are scheduled for each

shift. This position is responsible for the overall cleanliness of their area of responsibility. These duties include

but are not limited to sweeping, mopping, wiping surfaces, and maintaining a clean work environment. All

while maintaining consistent contact with our guests and accommodating their needs. This position may include

shifts at, but not limited to, food & beverage operations at all Beach Pavillion food kiosks, trucks, food court,

and bars, Cason's Garden, Discovery Cafe, and festival activations.

Responsibilities and Duties

• Interact with our fellow hosts and guests with a friendly and helpful manner at all times.
• Lead team by providing clear instructions, coaching, and guidance
• Maintain a clean, safe, and efficient working conditions
• Assist as needed in the completion of business-related functions including weekly inventory, proper

ordering, timekeeping etc.

• Comply with Callaway standards and regulations to encourage safe and efficient operations at all

times.

• Able to communicate concerns up the proper channels for resolution
• Be able to effectively listen to, understand and clarify concerns and issues related to guests.
• Must be able to abide by all cash handling standards.
• Must have knowledge of all department of health standards or have the ability to learn.
• Must have knowledge of the Point of Sale system or have the ability to learn.
• Must be comfortable and capable of leading a team.
• Must work well with a team.
• Be able to work well in high-pressure situations while maintaining composure and objectivity.
• Be able to interact with guests and hosts in a friendly service-oriented manner.
• Maintain high standards of personal appearance and grooming to include wearing a name tag and

proper uniform.

• Comply at all times with standards and regulations to encourage safe and efficient operations.
• Perform other duties as assigned by supervisor or manager.

Qualifications

• Must be flexible with working on weekends and holidays.
• Working closely with others is required. Open communication is necessary.
• Must be able to lift or move at least 25lbs regularly.
• Must be able to work in any weather condition.

Must be able to stand for long periods of time