Food & Beverage Supervisor

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.

Are you ready?

Because we are looking for a Food and Beverage Outlets Supervisor!

This role is paid at $19/hr

What does the ROLE entail?

• Responsible for staffing, scheduling, coaching and cash handling
• Liaison between our culinary team and front of house operations
• Support senior leadership by developing and assuming basic supervisory responsibilities in Market Stand Cafe, Perks Coffee Shop and Big Bar on 2
• Coach and counsel a team of more than 10 colleagues, to reflect Hyatt Service Standards and Procedures
• Introduction to financial aspects of food/labor/operating costs
• Demonstrate fundamental food and beverage knowledge
• Ensure all operations and cash handling are done per policies and procedures
• Maintain excellent communication and coordination with all hotel departments
• Analyze, investigate, and resolve guest complaints
• Coach, motivate and develop colleagues to achieve service standards
• Ensures proper staffing levels for customer service goals
• Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing

Your EXPERIENCE:

• Demonstrated ability to lead, motivate and coach a team
• A minimum of one years of experience in hotel food and beverage management or equivalent
• Strong and concise verbal and written communication skills
• Unafraid of food and beverage related tasks, projects and responsibilities
• Must possess excellent organizations, interpersonal and administrative skills
• A fun and energized person with a creative mindset
• Committed to delivering a high level of customer service
• Must be proficient in general computer knowledge
• Ability to lift and carry a moderate amount of weight - 10lb-20lbs and occasionally help team lift kegs
• Must be able to work a flexible schedule including evenings, weekends, and potential holidays

What's in it for YOU?

General Perks:

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year and 50% Discounts at our F&B outlets
• Take pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNE
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Vacation days
• Uniform provided and laundry is taken care of in house
• Connect with thousands of National and Local Partners for Various Discounts
• Free COTA Bus Pass
• Discounted monthly parking passes for Downtown parking
• Family Events and Recognition Celebrations

Wellbeing:

"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"

• To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge, as well as hotel gym access
• Social & Community Activities; Team building outings, Sports/wellbeing activities
• Health, Dental, Vision Insurance eligibility after 30 days of employment

Development:

"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction.

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of on-property and online training opportunities though-out the year.
• Education assistance of up to $1,000 per year toward personal growth and development