DIRECTOR OF HOUSEKEEPING
jdv by Hyatt
The Time New York
US - NY - New York City
HOUSEKEEPING/LAUNDRY
Department Head/Manager
Full-time
80,000.00 Yearly US Dollar (USD) pay basis
Req ID: NEW015354
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Director of Rooms.
The Director of Housekeeping is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- departmentmunications, and staff scheduling. The Executive Housekeeper will promote an atmosp that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
Responsible for short and long term planning and the management of the hotel's housekeeping operations
Develop and rmend the budget, labor cost plans and objectives and manages within those approved plans
Solid understanding of housekeeping and laundry supplies and pars
Teach employees importance of, and how to greet guests and courteously solve guest requests
See that inspection program is consistently maintained
Assure all safety and security policies and procedures are followed
Work closely with all other Departments
Inspect some rooms daily
Experience purchasing linens and housekeeping supplies
Current on latest housekeeping and laundry technology
Work closely with vendors to assure proper pricing, delivery, and maintenance
Experience teaching, supervising, and mentoring multilingual and multicultural staff
Ensure OSHA and ADA policies are add to
Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
Insures proper staffing levels for customer service goals
Coach and counsel employees to reflect Hyatt service standards and procedures
Qualifications
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effectivemunicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbalmunication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellentanizational, interpersonal and administrative skills
jdv by Hyatt
The Time New York
US - NY - New York City
HOUSEKEEPING/LAUNDRY
Department Head/Manager
Full-time
80,000.00 Yearly US Dollar (USD) pay basis
Req ID: NEW015354
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Director of Rooms.
The Director of Housekeeping is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- departmentmunications, and staff scheduling. The Executive Housekeeper will promote an atmosp that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
Responsible for short and long term planning and the management of the hotel's housekeeping operations
Develop and rmend the budget, labor cost plans and objectives and manages within those approved plans
Solid understanding of housekeeping and laundry supplies and pars
Teach employees importance of, and how to greet guests and courteously solve guest requests
See that inspection program is consistently maintained
Assure all safety and security policies and procedures are followed
Work closely with all other Departments
Inspect some rooms daily
Experience purchasing linens and housekeeping supplies
Current on latest housekeeping and laundry technology
Work closely with vendors to assure proper pricing, delivery, and maintenance
Experience teaching, supervising, and mentoring multilingual and multicultural staff
Ensure OSHA and ADA policies are add to
Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
Insures proper staffing levels for customer service goals
Coach and counsel employees to reflect Hyatt service standards and procedures
Qualifications
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effectivemunicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbalmunication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellentanizational, interpersonal and administrative skills
Job ID: 523026734
Originally Posted on: 5/30/2026
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