General Manager

  • Level Seattle - South Lake Union
  • Seattle, Washington
  • Full Time
We're opening something special on the Seattle skyline, and we're looking for a passionate, people-first General Manager to help bring it to life. With less than five rooftop destinations in Seattle, this is a rare opportunity to be a part of a growing food and beverage program in the Pacific Northwest and beyond.We believe that when our team feels valued and inspired, that energy is felt by every guest who walks through our doors, which is why we're committed to competitive pay, strong benefits, and a culture where our people are taken care of just as well as our guests.About Us: Solette Seattle is a rooftop oasis atop Level South Lake Union, continuing the Solette story with a focus on creative cocktails, live music, and innovative cuisine for a community of tastemakers. Join us to bring lifestyle-driven hospitality to new heights with a dedicated, collaborative team in a vibrant, city-facing setting. Scheduled to open in of Spring 2026.Perks & Benefits: When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer: 3 weeks of PTO Referral programEmployee Discount Program401(k) Employee MatchAmenities (gym, pool, sauna etc) access50% employee discount on our hotel properties 30% friends & family discount on our hotel PropertiesFree employee parking spot or public transportation partial reimbursementResidential housing discount after 1 year of continuous employmentAnnual education allowance of up to $1,000 after 1 year of continuous employmentWhat You'll Do:Operations Oversee daily restaurant and event operations, including front- and back-of-house areas. Manage budgets, labor, inventory, and P&L performance to maximize profitability and service quality. Ensure compliance with sanitation, safety, and liquor regulations. Maintain accurate POS and financial reporting; oversee cash control and reconciliation procedures. Monitor facility and equipment maintenance standards. Lead daily briefings, meetings, and communications with management and service teams. Support implementation of corporate and local marketing initiatives. Maintain up-to-date knowledge of menus, wine list, and service standards. Oversee and execute all training and coordinating documents. Ensure consistent execution of service, cleanliness, and presentation standards. Communicate operational updates and key information to the Corporate Director of Food & Beverage. Customer Service Ensure prompt, efficient, and courteous service that aligns with brand standards. Anticipate and respond to guest needs and feedback to ensure satisfaction. Handle guest concerns and complaints professionally, resolving issues promptly. Promote a positive dining experience and foster guest loyalty. Create and support promotional initiatives to drive sales and enhance guest engagement. Human Resources Recruit, train, schedule, and supervise restaurant staff. Provide ongoing coaching, feedback, and performance evaluations. Foster a positive team culture through communication, recognition, and accountability. Ensure compliance with company policies, grooming, and attendance standards. Support development and implementation of training programs in coordination with the Corporate Director of F&B. Secondary Functions Complete required reports, logs, and inventory records. Assist with menu and wine tastings as scheduled. Maintain organized department files and documentation. What You Bring:3+ years of experience in similar leadership positionStrong interpersonal and conflict resolution skillsStrong oral/written communication skills Excellent food, beverage and service knowledge Marketing awareness and planning Labor and budget forecast experience Technically competent with industry related forms of computer and electronic commerce ServSafe certification Exceptional guest service and problem-solving abilities Strong attention to detail, organization, and follow-through Effective communication and teamwork skills Employees in this role must be able to: Communicate effectively, both verbally and in writing. Frequently sit for extended periods; occasionally stand, walk, reach, handle objects, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50lbs, with occasional heavier lifting as needed. If a task requires lifting beyond the recommended weight limit, employees will receive appropriate assistance, equipment, or team lifting support in compliance with Cal/OSHA safety regulations.
Job ID: 522901049
Originally Posted on: 5/29/2026

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