2 years
Job Details Position SummaryThe Director of Food & Beverage is responsible for overseeing all food and beverage operations across the hotels restaurants, bars, lounges, in-room dining, banquets, catering, and special events. This role provides strategic leadership focused on delivering exceptional guest experiences, maximizing profitability, maintaining brand standards, and leading high-performing hospitality teams.
The ideal candidate is a hands-on hospitality leader with strong operational expertise, financial acumen, and a passion for elevated guest service in a luxury boutique hotel environment.
Key Responsibilities- Lead and manage all food and beverage operations, including restaurant, bar, banquet, catering, and room service functions.
- Develop and implement operational strategies to improve guest satisfaction, service quality, and profitability.
- Collaborate with Executive Chef, General Manager, and hotel leadership to execute culinary and beverage programming aligned with the Walker Hotel brand.
- Oversee hiring, training, scheduling, coaching, and performance management for all F&B staff and managers.
- Maintain compliance with health, safety, sanitation, and liquor regulations.
- Manage departmental budgets, forecasting, payroll, labor costs, inventory, and purchasing controls.
- Analyze financial performance and implement revenue-generating initiatives.
- Ensure consistent execution of service standards and guest experience expectations.
- Lead pre-shift meetings, departmental training, and operational reviews.
- Partner with Sales and Events teams to execute private events, group business, and catering operations.
- Monitor market trends, guest feedback, and competitive positioning to enhance offerings and operational efficiency.
- Foster a culture of teamwork, accountability, and hospitality excellence.
- Bachelors degree in Hospitality Management, Business Administration, or related field preferred.
- 58+ years of progressive food and beverage leadership experience in luxury hotels, boutique hospitality, or upscale restaurants.
- Strong knowledge of restaurant operations, beverage programs, banquet execution, and financial management.
- Proven experience managing multiple outlets and high-volume operations.
- Excellent leadership, communication, and team development skills.
- Strong understanding of P&L management, labor controls, forecasting, and inventory systems.
- Knowledge of NYC health department regulations and liquor laws preferred.
- Ability to work flexible schedules including evenings, weekends, and holidays.
- Luxury boutique hotel experience
- Wine and cocktail program knowledge
- Event and catering management
- Guest recovery and service excellence
- Micros, Toast, or similar POS systems
- Budgeting and financial analysis
Compensation: Salary ($100,000.00 - $112,000.00)
Required SkillsStrategic Leadership
Collaboration
Problem Solving
Adaptability
Attention to Detail
Customer Focus
Time Management
Decision Making
Conflict Resolution
Creativity
Analytical Thinking
Mentoring
Networking
Sales Skills
Market Awareness
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