Assistant F&B Manager

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose\: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

Complimentary meal during shift

Paid medical days and paid personal days

Employer RRSP Matching Contributions

Complimentary hotel nights and discounts at Hyatt properties around the world

Extended Health and Dental benefits for you and your dependents 30 days after joining

Tuition reimbursement program

2023, 2024 and 2025 Great Place to Work Certified

About the Role\: Assistant F&B Manager

Salary Range\: $55,000 to $65,000

The Assistant F&B Manager at Park Hyatt Toronto is responsible for overseeing the daily operations of Joni Restaurant, In-Room Dining, Minibar, and Writers Room, ensuring an exceptional and refined dining experience for all guests. This role supports and leads front-of-house teams with a strong focus on guest satisfaction, service excellence, operational efficiency, and adherence to Park Hyatts luxury hospitality standards. The Assistant F&B Manager is also responsible for maintaining high standards of cleanliness, presentation, and service consistency across all outlets while fostering a collaborative and high-performing team environment.

DUTIES AND RESPONSIBILITIES\:

Lead the team to deliver a top-tier dining experience, ensuring every detail reflects a luxurious in-room ambiance.

Oversee order-taking, delivery, and service sequences, ensuring alignment with Park Hyatt standards.

Train and encourage team members to greet guests by name, use Park Hyatt verbiage, and engage in meaningful interactions that enhance the guest experience.

Enforce protocols on entering rooms, posture, and mannerisms to uphold the brands refined standards.

Ensure the team has a thorough understanding of hotel offerings, especially the beverage list, and provide training on up-selling and cross-selling techniques.

Other Responsibilities

Develop and lead training programs focusing on in-room dining etiquette, grooming standards, and room service sequences.

Promote a service-focused attitude among team members, encouraging an understanding of luxury standards and guest engagement techniques to exceed expectations.

Collaborate with the F&B and Culinary teams to meet daily operational needs

Guarantee adherence to all health and safety standards, ensuring the back-of-house areas are equipped and maintained to prevent hazards.

Minimum of 2 years in a similar role within hotel F&B operations

Strong communication and team management skills; able to lead by example

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Service-oriented, with a flexible schedule and detail-focused approach

Experience working in a unionized environment is an asset

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.