Banquet Manager (Grouse Mountain Lodge)

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces youll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

• Provide overall leadership for the banquet department, ensuring consistent, high quality event execution for meetings, banquets, and special events
• Establish, document, and maintain banquet service standards, sequences of service, and room setup standards for all event types
• Review Banquet Event Orders (BEOs) for accuracy, feasibility, and clarity, then communicate details to banquet, culinary, and support teams
• Oversee all event setups, service, and teardowns, ensuring timelines, layouts, and service expectations are met or exceeded
• Be visibly present on the floor during events, supporting the team and engaging with guests and planners
• Determine appropriate staffing levels and service ratios based on event size, style, and standards
• Create and manage weekly banquet schedules in line with forecasts and labor targets
• Oversee timekeeping and payroll approvals for banquet team members
• Recruit, interview, and hire banquet team members in partnership with the People Team and General Manager
• Lead onboarding and ongoing training for banquet team members, including service standards, product knowledge, safety, and sanitation
• Coach, mentor, and develop Banquet Captains and banquet staff through regular feedback, recognition, and performance conversations
• Manage banquet-related purchasing for beverages, disposables, smallwares, linen, decor, and operating supplies within budget guidelines
• Maintain accurate inventory of banquet equipment, linens, glassware, china, and decor, and ensure proper storage, care, and rotation
• Monitor banquet financial performance, including revenue, cost of goods, labor, and operating expenses, and take action to achieve targets
• Partner with Sales / Conference Services and Culinary on menu design, package development, and pricing that support guest value and profitability
• Ensure compliance with all food safety standards, liquor laws, health codes, and internal policies
• Maintain the highest standards of cleanliness and sanitation in all banquet rooms, service areas, and storage spaces
• Identify and communicate safety and maintenance issues, and follow up to ensure they are addressed
• Establish and enforce uniform and grooming standards for banquet team members, including ordering and inventory of uniform items
• Build strong relationships with guests, clients, and meeting planners, handling feedback and resolving concerns promptly and professionally
• Collaborate with other hotel departments, including Front Desk, Housekeeping, and Maintenance, to coordinate event needs and logistics
• Serve as a utility leader, stepping in to support other food and beverage outlets as business needs require
• Perform other job-related duties as assigned by the General Manager

The salary for this role is $59,000.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavik and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work its a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether youre tackling projects or enjoying our many perks, youll feel supported and valued. With a variety of great benefits, were committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places were lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say yes to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you cant apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.