General Manager

Seeking Experienced GM for Expanding Pizza Shop with Locations in Central Eastside + West LinnGENERAL MANAGER - FAST TIMES Portland, OR (Central Eastside) + West Linn, OR (Opening Location) Full-Time |WHO WE AREFast Times is a pizza spot with New York-style slices, salads, and soft-serve. We opened our first shop at 624 E. Burnside in October 2025, and we're expanding to West Linn. We move fast, we care about the details, and we're building something worth sticking around for. The shop is a modern take on the 80s/90s vibe offering throwback experiences like pinball, arcade games, claw-machines and even an old Ghostbusters ride-on toy on our back patio.THE ROLEWe're looking for a General Manager who is an equal part operator and builder.If you're the kind of person who looks at a chaotic operation and sees a solvable puzzle and who gets real satisfaction from building the infrastructure that makes a team run smoothly we want to talk to you.WHAT YOU'LL OWNOperations & Systems Own daily operations; establish and document standard operating procedures (SOPs) Maintain and improve FOH, BOH, and administrative workflows so the business runs with or without you in the room Manage POS configuration, scheduling software, and payroll systems (Toast, Sling, Gusto experience a requirement)Financial Performance Set and hit quarterly sales, labor costs, and food cost targets Conduct or oversee regular inventory, ordering, and vendor management audits; flagging pricing and supply issues proactively Scheduling, payroll and financial analysis and reportingPeople & Culture Hire, train, and develop a lean, high-performing team Build a culture where standards are clear, accountability is normal, and people want to come to work Write and conduct performance reviews; manage disciplinary processes with documentation and fairness Lead staff; develop them into capable operators by encouraging cross-trainingGuest Experience Set the tone for hospitality every shift, every daypart Handle escalated guest situations with calm professionalism Stay on top of online reviews, feedback channels, and community presence Evaluate current events for marketing opportunitiesCompliance & Maintenance Keep all permits, certifications, and licenses current (health dept, OLCC, food handler, etc.) Maintain shop equipment while managing facility issues proactively Cleanliness standards are non-negotiable and enforced consistentlyWHAT WE'RE LOOKING FOR 3+ years in a GM or senior AGM role in a fast-casual, bar, or late-night restaurant environment preferred Demonstrated ability to build or rebuild operational systems not just maintain them Strong financial literacy: you can read a P&L, explain labor variance, and adjust in real time Experience opening or relaunching a location is a major plus Toast POS experience is required You communicate directly, document things properly, and follow through You can work nights and weekends, as late night is a real part of our business and we need leadership who respects itTO APPLY Send your resume and a brief note about a system you built or fixed that made a measurable difference in a restaurant you've worked at.Salary determined based on amount of experience and skill set.