Banquet Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

The Hilton Philadelphia at Penns Landing is a great place to stay during your visit to Philadelphia. Its location is unique: its the only hotel located directly on the Delaware River Waterfront at Penns Landing in Philadelphias downtown. The Hilton Philadelphia at Penns Landings 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32 LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.

What you will have an opportunity to do:

What you will have an opportunity to do:

We are looking for a highly motivated, creative, customer focused leader to join our Banquets and Meeting team as Banquet Manager. To be successful in this role, the Banquet Manager must want to be at the heart of the banquet and meeting experience and have a passion for the events, service, and the warmth of genuine hospitality. The Banquet Manager is a leader who gives the Banquet staff members the sense that they have room to grow yet simultaneously coaches and encourages those with promise who are only just beginning a career.

If you have experience in Banquet operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your role:

• You will lead the team to always be engaging and approachable and by anyone
• You will use your creativity to designs concepts for theme parties, procure and purchase necessary props.

• You will be the master of all events, working closely with the clients to ensure all needs are met
• You will ensure the team understands the needs of the clients clearly to service personnel and manager
• You will oversee the development of annual Banquet budget, with the property leadership team
• Review monthly financial information explaining any variances
• Maintain labor and associated costs within budgeted parameters
• Manage payroll through review of staff schedules
• Provide continual support and guidance to the Banquet team
• Ensure the completion and return of beverage requisitions at conclusion of event
• Oversee the completion equipment checklist prior to the day of the event
• Ensure the maintenance of and proper care and cleanliness of serving equipment
• Oversee pre-meeting, assigning stations and duties to servers

• Adhere to and reinforce all appearance and service standards and procedures
• Maintain positive communication with the kitchen, service personnel and managers
• Supervise the payroll of Servers, and Housemen
• Ensure adherence to all service standards and procedures

Ensure adherence to all appearance standards of servers and housemen

What are we looking for?

• Previous leadership experience in Banquets is required
• Strong leadership skills
• Union experience preferred
• Thorough, detail oriented, organized, and pro-active
• Independent thinker and doer
• Strong sense of style and taste
• Strong, intuitive ability to deliver exceptional customer service
• Team player
• 3+ years of Banquet leadership experience.
• Working knowledge of local, state and federal liquor regulations.
• Certification in alcohol awareness program, i.e. TIPS

What are we looking for?

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.