Front of House Manager

Sesame Collective is looking for FOH Managers to join the team! This is a flexible position that will require multiple skills but will be focusing on people coaching, sales, administration, training, and managing the floor in tandem with our Service Manager.The ideal candidate has strong collaboration skills. They thrive in helping others learn new skills and are passionate about both guest and employee experience. They are consistent in their work, and self-motivated/directed when working independently.Additionally, they are someone who is passionate about great food, outstanding hospitality, positive leadership, and is excited to support the Service, Beverage and Culinary teams.This role is integral in ensuring our restaurants are the best in the city by upholding our core values and always working towards our collective purpose.The Perks - What s In It For You!Paid Time Off - Tenure accrual policy. Earn up to 4 weeks!Set schedules with consecutive 2 day weekends (Mostly**. It's still the restaurant biz, BUT balance is sacred to us. We do not value 'Burnout' culture or view it as a status symbol)5 Day Work Week (in the event of an emergency and a 6th day of service is needed we pay you an extra day of pay!)Monthly Dining Stipend at Sesame Collective restaurantsManagement Educational Trainings & OpportunitiesHealth, vision, and dental benefitsCanopy Employee Assistance Program -Available For Use From Day 1Mental health services, financial planning, life coaching, gym discounts, and more!People-first work environment dedicated to helping you develop your skills and craft!Skills growth, Internal Educational Opportunities, and Promotion Opportunity!What You ll Do:You will help coach our FOH team with focus on the bar team, working directly with the Service Manager. This role is about creating consistency in experience and maintaining Sesame Collective standards for both employees and our guests.Assist in all service needs of the restaurant, including but not limited to: social media, sales & marketing, systems creation, hiring, training & education, POS programming & daily service.Model, communicate, and teach our service standards while participating in service.Regularly monitor systems for efficiency and accuracy.Recruit, Hire, Train, CoachEnsure that safety and compliance standards are met.Serve as first point of contact for guest inquiries and guest recovery situations.Who You Are:4+ years of F+B experience2+ years front of the house leadership experienceExperience providing performance feedback and strong ability to coach and motivate othersAdministrative skills a plus: Google Suite, Bevager, Paylocity, SpotOn Teamwork, Toast, OpenTableConversational Spanish a plusTo Apply:Send us your resume and include what memorable service means to you, and describe your leadership style/how you motivate others!Learn more about our story at www.sesamecollective.comWe are an equal opportunity employer committed to the core values of: Love & Respect, Quality, Grit, Ingenuity, Teamwork, and Leadership. As an Equal Opportunity Employer and it is our policy to be fair and impartial in all of its relations with employees and applicants for employment without regard to race, color, religion, sex, sexual identity or expression, age, disability, injured worker status, national origin, marital status, ancestry, medical condition or any other status protected by local, state, or federal law.As part of this commitment, Sesame Collective will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact our HR Team at ; Call: ...; Attn: Request For Accommodation For Hiring Process.Work EnvironmentNear continuous requirement to stand, walk, bend, squat, reach, grasp, twist & turn, talk, listen, and hear.Consistent fine actions with fingers and hands; and repetitive motions with hands, wrists, arms, shoulders and feetOccasionally required to stoop and climb ladders or step stoolsAs needed, position requires sittingConsistently required to lift, carry, push, pull, grasp up to 25 pounds frequently to continuously without assistance; Up to 50-100 pounds occasionally with assistanceStanding continuously for up to 12 hours a dayClimbing stairs frequently to access the upstairs dish pit / prep area; or trips to the basement for back storage suppliesWork performed requires medium physical strength & enduranceConsistently required to use near and peripheral vision, in addition to depth perceptionModerate to High Noise Level