As a Front of House (FOH) Food & Beverage Supervisor at The Golf Club at Newcastle, you will be responsible for managing all aspects of the restaurant operation related to delivering an exceptional dining experience through the use and training of our Universal Product and Service Standards as well as fine dining service sequence. The Food and Beverage Supervisor is responsible for the selection, training, development, and management of both year-round and seasonal team members. You will also be responsible for maximizing the restaurant revenues by providing an exceptional, consistent dining experience as well as understanding room capacities and the reservation process to fully utilize restaurant space.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Represent, contribute to, and promote Oki Golf as the market leader.Must be proactive in developing innovative ideas to facilitate the continual delivery of exceptional quality products and profit contributions to the Company.Monitor guest feedback and surveys using the feedback garnered as a training tool as well as to consider new offerings.Ensure the restaurant assets are well maintainedUnderstand Oki Golf's definition of guest service and embody the service philosophy.Understand business levels and opportunities to increase revenue through innovative programmingRecruit, hire and train restaurant team membersUnderstand and value individual growth and development as well as formulate strategies for growth and development of team members.Establish and embody the benchmark of performance to the department in the areas of motivation, sense of ownership, and dedication to quality of product.Responsible for the supervision and follow up of all staff assignments.Manage monthly expenses to the budget, minimizing expenses and overtime.Conduct monthly Beer, Liquor and Wine inventoryMonitor menu mix to consistently update menusPractice active asset management, control, and security to reduce shrinkage.Other tasks as assigned.
QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:
Positive and proactive supervisory, leadership, management, and coaching skills.Thorough knowledge of ordering/purchasing, inventory control, budget management and P&L accountabilityAbility to multi-task while remaining focused on the key objectives of the position.High School diploma or equivalentA minimum of 5 years in a supervisory and/or management capacity at a high-end restaurantMust possess current food handler's permit as well as Class 12 permit.
WORK ENVIRONMENT:The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member must:
Work weekends and holidays, mornings, and evenings as business demands.Have the ability to lift 50 pounds occasionally.Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis.Have the stamina to stand on feet for long periods of time.
COMPENSATION DETAILS:
Offered rate of pay range: $20.00 - $25.00 per hourEligible for overtime
BENEFITS AND PERKS:Oki Golf offers an impressive collection of benefits! Some benefits include:
ALL TEAM MEMBERS:
Golf benefits for free play, guest passes and visits to all 8 Oki courses.50% discount on shift meals25% discount for you and up to four guests (not including alcoholic beverages)Flexible work environment401K with company matchPaid sick timeTeam Member Referral Program participation and more!
FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week):
Medical/dental/vision/telehealth coverageFSA optionsCompany paid life insurance and long-term disabilityPaid vacationHoliday pay
Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.
FOR SEASONAL TEAM MEMBERS:Seasonal team members are hired for the summer season, and work fluctuating amounts of hours per week, including occasional overtime. Hours are not guaranteed, and hours worked during the summer (busy season) are not an indication of hours available year-round.Seasonal employment is temporary work; therefore, terminated at the end of the busy season. Team Members in good standing are encouraged to return the following year or apply for a year-round position if available.
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