Job Summary The Supplier Performance Manager (SPM) supports the category strategies with key strategic suppliers through developing, monitoring and executing continuous performance improvement initiatives. This position identifies and prioritizes opportunities for joint supply chain process/performance improvement, innovation, new technology and capabilities, and design standardization to enhance total value. The SPM also benchmarks and shares industry leading best practices across key suppliers and category stakeholders. Also, rigorously manages the performance standards and metrics to continue to drive value and improvement from suppliers and elevates any concerns to category stakeholders. Essential Job Functions Responsible for developing and managing the supplier relationship (e.g., sourcing, management of relationship, performance monitoring, etc.) Ensuring that SEDA is obtaining the financial and service performance benefits Participate in continuous improvement in the supply base by communicating objective performance metrics such as lead time reduction, on-time delivery improvement, quality improvement, and total cost of ownership. Identify supplier management plans to integrate supplier/procurement program activities. Coordinate with internal and external resources to enhance supplier performance in the areas of technical, cost, product delivery, business and quality. Meet with suppliers to develop continuous improvement plans through either Quarterly Business Reviews and/or supplier visits. (Travel Required) Conduct oversight and management of strategies, performance and development of small-scale suppliers. Monitor supplier overall performance. Where necessary, recommend, initiate and ensure action plans are carried out to correct failures in performance. Understand the basics process of conducting root-cause analysis and developing and deploying corrective and preventative action plans. Exhibit business acumen with limited market knowledge to craft supply chain solutions to meet strategic financial plan objectives. Effectively lead cross-functional teams through performance management to meet goals. Other duties may be assigned.
Job Requirements
Required Competencies Education/Experience Bachelor's degree in appropriate discipline, or in the absence of a bachelor's degree, six years of related experience. Knowledge, Skills, and Abilities Operational knowledge of over 5 years fully in contact with suppliers in a structure such as purchasing, supply chain Cross-functional management Project management SAP Knowledge Lean-Sigma Greenbelt Tools Leadership Skills / Management Skills / Personal Skills Change agent Communication skills and active listening, ability to interact effectively with internal and external stakeholders at operational and executive levels. Ability to manage and solve conflicts Ability to analyze and synthesize Customer oriented Integrity Quality Control Analysis Time Management and meet deadlines with limited supervision Critical Thinking Strong negotiation skills and ability to effectively influence and gain consensus Effectively make decisions in complex situations and demonstrate flexibility on resolving issues