Sonic Drive-In General Manager

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet

operational standards

• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within

cost control procedures

• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all

times.

• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and

assists in resolving such complaints

• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial

and/or sales trends

• Develop and implement a marketing plan

Additional General Manager Requirements:

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related

fields are preferred

• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts

without supervision

• Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including

irregular hours, nights, weekends and holidays

• Knowledge of recruiting, interviewing and selection practices
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
• Leadership and supervisory practices and skills; effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully

solve problems

• Problem solving, decision-making and conflict-resolution skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Job Type: Full-time

Salary: $38,000.00 to $55,000.00 /year

Experience: Restaurant 3 years (Preferred)

License:

Driver's License (Required)

ServSafe (Preferred)

Benefits offered:

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Employee discounts

Bonuses

Pay Frequency:

Semi-monthly or twice monthly

What Youll Need:

• Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency - trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Excellent leadership and communication skills
• Associates degree in Business or related field preferred (subject to franchise discretion)
• Willingness to work irregular hours, i