Assistant Director, Catering & Conference Services

Assistant Director, Catering & Conference Services Miami Beach, FL Job Details Full-time 18 hours ago Qualifications Operations management Sales Wedding planning English Managing hospitality teams Improving operational efficiency Sales experience within hospitality industry 8 years Team management Mentoring Revenue target achievement Hotel customer satisfaction operations Employee engagement Senior level Food service management Full Job Description Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. We're currently searching for a seasoned and imaginative Assistant Director of Catering and Conference Services. A passionate people person who can drive topline revenue, manage guest and team requests, conduct BEO meetings, partner with other leaders to ensure departmental success, develop departmental goals, and execute everything in between to ensure that maximum potential is met for our hotel. The Assistant Director of Catering & Conference Services is responsible for overseeing the planning, coordination, and execution of all catering functions, conferences, weddings, meetings, and special events. This role partners with clients, vendors, and internal hotel departments to deliver seamless, memorable, and profitable events that reflect the brand's service standards. The Assistant Director of Catering & Conference Services also provides leadership, mentorship, and guidance to the Catering & Conference Services team, ensuring strong financial results, guest satisfaction, and operational efficiency. About you... Minimum of 8 years of experience as Conference/Convention Services Management position in a luxury 4 - 5 Star Forbes rated hotel property Experience managing groups with extensive food and beverage ranging from 20 - 400 room nights Ability to work flexible shifts including nights, weekends, and holidays depending on group needs A strong leader and natural salesperson with a proven track record in guest and team member engagement and financial performance in an upscale, luxury hotel environment Excels at communication in English, both verbal and written Is flexible and willing to meet the demands of a 24-hour operation About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.