Catering Supervisor - RoughRiders Stadium

Catering Supervisor - RoughRiders Stadium Frisco, TX Job Details Full-time $45,000 - $50,000 a year 14 hours ago Benefits On-the-job training Opportunities for advancement Qualifications Safe work practices Food handling Customer communication Removing debris Sales Event coordination Customer service Managing hospitality teams Mid-level High school diploma or GED Team management Loading Organizational skills Stocking Clean workspace maintenance Leadership Delegation Communication skills Food service management Time management Hospitality management Full Job Description For over four decades, Proof of the Pudding has set the standard for culinary excellence and exceptional event experiences throughout Atlanta and beyond. As we expand into the greater Dallas area, we are bringing the same innovation, excellence, and passion for hospitality that has defined our brand. From weddings and holiday parties to corporate retreats and social gatherings, our catering team delivers unforgettable events with creative menus, seamless service, and elevated design expertise. Proof of the Pudding, the food service provider for the Frisco Roughriders, is looking for an Assistant Premium Manager. Assistant Premium Manager's roles are to monitor and assist in the sales and operations of the game day suites/hospitality spaces and non-game day catering events. The ideal candidate has experience in large-scale food service operations and is a hands-on leader. ESSENTIAL DUTIES AND RESPONSIBILITIES Executes a range of responsibilities supporting suite food and beverage operations, initiating and receiving guest communications to drive sales, managing email correspondence and follow-ups, and accurately creating (BEOs) in alignment with guest preference. Communicate food orders to chefs, with attention to priorities and special requests (e.g. food allergies) Managing time effectively to ensure all BEO items are completed prior to service times. Delegating tasks to team members based on their positions and talents. Managing the team that is scheduled to run each event. Assist suite team with prepping which may include table setting, setting chef tables and placing appropriate decor, linens, utensils and china, as needed. Ensure the client is communicated with and checked in on throughout the event. Oversee work areas making sure they are kept clean, Coordinate actions with the banquet team members, and all other members of the front and back of the house to ensure flawless customer service. Maintain good grooming and personal hygiene. Adhere to food safety best practices and policies. Hands-on involvement in events includes a variety of physical tasks, such as the lifting of heavy objects, handling food and alcohol, loading serving carts and trays, stocking supplies, and garbage removal. Reporting to the Director of Premium and performing any tasks assigned to execute a flawless event. Performs other related duties as required. Education and/or Experience: High School diploma or equivalent preferred Experience leading a food & beverage team is required. Proven customer service skills, experience communicating with clients at events. Stamina to work long days often moving throughout the venue continuously. Specialized Qualifications: Excellent listening and communication skills Renowned time management and organization skills Strong Customer Service skills with the desire to go above and beyond a client's needs. The ability to work alone and as a team. Strong attention to detail and the ability to learn and adapt quickly. Display ability to display unique problem-solving skills in a fast pace high volume environment. Ability to work all events as required. Work Environment The work environment for this position will be event operations and working out of the Baseball Stadium or similar venues. This position will often move throughout stadium grounds on different terrains. Uniform Requirements Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines Physical Demands: Prolonged periods of being in one place, moving through an event space, and traveling from venue to venue. Bending, lifting, scooping, and carrying miscellaneous equipment and food items Ability to perform physical tasks, such as but not limited to, lifting approx. 30 lbs. CORE VALUE AND COMPETENCY REQUIREMENTS Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality. Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: see it, own it, solve it. Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct. Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times. Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely. Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems. Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly. Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests. Position Salary & Benefits: Competitive pay Free meal while working. Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member's roles. On-the-job training that can be applied industry wide. Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.