GM - Relief Manager

At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate, driven, and energetic leader to join our team as a Restaurant Manager. If you thrive in a fast-paced environment, love leading a team, and enjoy making people smile, this is the role for you!

Perks & Benefits

• Competitive wages - $50,000 plus bonuses - based on level of experience
• Flexible scheduling
• Employee discounts and recognition programs
• Opportunities for advancement in a growing, loved brand

What You'll Do:

As a Dunkin' Restaurant Manager, you'll be the heartbeat of the store, responsible for:

• Managing multiple locations in the region
• Leading and motivating a high-performing team to deliver exceptional guest experiences
• Managing daily operations including inventory, scheduling, and cash handling
• Ensuring compliance with food safety, sanitation, and brand standards
• Driving sales and profitability through effective cost control and marketing initiatives
• Recruiting, training, and developing team members for growth and success
• Creating a positive, inclusive, and fun work environment

What We're Looking For:

• 1-3 years of restaurant or retail management experience is preferred (QSR experience a plus!)
• Strong leadership, communication, and organizational skills
• A hands-on, can-do attitude with a passion for customer service
• Ability to work flexible hours, including weekends and holidays

Join Us:

Be part of a brand that fuels the world with coffee and positivity. Apply today and bring your leadership to the next level with Dunkin'!

• Able to perform all responsibilities of restaurant team members.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
• Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
• Review guest feedback results and implement action plans to drive improvement.
• Communicate restaurant priorities, goals and results to restaurant team members
• Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following brand standards and systems.
• Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
• Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues
• Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
• Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
• Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.