Regional Hotel Operations Manager

Multi-Property| Full-Time | Travel Required

Areyou a dynamic hospitality leader who thrives on developing teams, elevatingperformance, and ensuring brand excellence across multiple properties? We areseeking a Regional Hotel Operations Manager to support and strengthenour portfolio of hotels.

Thisis a hands-on leadership role ideal for a seasoned General Manager or Directorof Operations ready to make an impact at the regional level.

Position Overview

TheRegional Hotel Operations Manager serves as a key operational partner to ourGeneral Managers, ensuring each property achieves performance goals, maintainsbrand standards, and delivers exceptional guest experiences. This role providesleadership continuity by stepping in to cover General Managers during absencesand transitions.

Theideal candidate is a strong trainer, mentor, and operational expert with deepbrand knowledge and a passion for team development.

Key Responsibilities

Operations& Leadership

• Partner directly with General Managers to drive operational excellence and financial performance
• Provide on-site support to hotels as needed
• Serve as acting General Manager during vacancies, leaves, or peak operational needs
• Conduct regular property visits to assess performance, service standards, and team development

Training& Development

• Lead property-level training initiatives for managers and department leaders
• Onboard and coach new General Managers
• Identify skill gaps and implement targeted development plans
• Reinforce service culture and guest satisfaction standards

BrandStandards & Compliance

• Ensure properties remain fully compliant with brand standards and audits
• Stay current on all new brand initiatives, operational updates, and required programs
• Guide hotels through brand inspections and quality assurance reviews
• Support implementation of new systems, programs, and corporate rollouts

PerformanceManagement

• Analyze KPIs including RevPAR, ADR, labor costs, guest satisfaction, and profitability
• Collaborate with GMs to create action plans that improve results
• Monitor financial controls and operational efficiencies

Qualifications

• Minimum 5+ years of hotel General Manager or senior leadership experience
• Multi-property or task force experience strongly preferred
• Proven success in training, coaching, and developing leaders
• Strong financial acumen and operational expertise
• Willingness to travel regularly within the region

Brandexperience with the following is a plus:

• IHG Hotels & Resorts
• Hilton
• Marriott International

What Were Looking For

• A hands-on leader who leads by example
• A confident decision-maker who can step into any hotel and stabilize operations
• A collaborative partner who builds trust with General Managers
• A detail-oriented professional who ensures brand excellence
• A mentor passionate about growing future hospitality leaders

Why Join Us?

• Opportunity to influence multiple properties
• Career growth within a growing hospitality portfolio
• Competitive compensation package
• Impactful role shaping operational success