Room Service Manager (Department Head)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Austins particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown on the banks of Lady Bird Lakethe Hotel offers a convenient escape for those looking to explore Austins iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austins first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

Our Mission:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate and enthusiastic individuals to join our team and help us meet our objective of being recognized as the company that manages the finest hotels, resorts and residence clubs wherever we are located.

Our Team:
Four Seasons Hotel Austin is seeking a Room Service Manager to join our dynamic Food & Beverage Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each others contribution and importance.

Your Job:

Are you excited about delivering the best Food & Beverage experience to our guests? This position may be the perfect fit for you! The Room Service Manager is responsible for the in-room dining operation of the hotel. You will be responsible for maintaining and controlling a high level of guest service. You will also be responsible for the development and training of staff members. As our hotel is open 24/7, 365 days a year, we expect our Room Service Manager to be flexible in working mornings, evenings, weekends, and holidays.

About You:

• Knowledge of MICROS preferred
• Two to three years experience working in a Food & Beverage management position preferred
• TABC & Food Handlers Certifications required
• Strong knowledge of food & beverage
• US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

Our Benefits:

• Complimentary stays at Four Seasons Worldwide
• Holiday, vacation, and sick pay
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary dry cleaning of employee uniforms
• Discounted parking and public transportation options
• Medical, dental, and vision insurance
• 401k participation with a company matching program

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The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -