Step into the dynamic world of Cherokee Nation Entertainment as our Corporate Beverage Manager, where your leadership will directly impact the guest experience across our diverse properties! This isn't just a management role; it's a chance to ignite innovation and set the strategic course for all beverage operations. We're looking for someone who thrives on building and empowering high-performing teams, consistently delivering exceptional quality, and driving significant revenue growth within our fast-paced gaming, hospitality, and entertainment landscape.
- Champion the strategic direction and set exhilarating priorities for all beverage operations and programs across our entire portfolio of properties.
- Lead, inspire, and develop our talented beverage leadership team, fostering a culture of excellence, collaboration, and high performance.
- Ignite our company's overall beverage program strategy, ensuring every sip aligns with our prestigious brand standards while maximizing revenue and delivering unparalleled product quality.
- Unleash your creativity to develop and implement a groundbreaking corporate beverage program, featuring innovative cocktail menus, specialty beverages, and craft cocktail offerings tailored to each property's unique vibe and our brand's prestige.
- Guarantee consistently exceptional quality in every beverage product and guest service interaction across all properties, upholding Cherokee Nation Entertainment's renowned standards.
- Power the growth and development of our beverage personnel, supporting their journey from interviewing and onboarding to delivering impactful training and providing constructive performance feedback.
- Design and deliver comprehensive, electrifying training programs for all beverage staff, covering Responsible Beverage Sales and Service, company policies, extensive food and beverage knowledge, and service standards - with specialized modules for our high-volume entertainment venues.
- Ensure unwavering compliance with all federal, state, and local gaming laws, alcoholic beverage control regulations, health department standards, and company internal controls, including Title 31.
- Provide strategic guidance and oversight to ensure seamless daily beverage operations across all properties, upholding our legendary service standards and rigorously adhering to all health and safety regulations
- Master administrative tasks with efficiency and accuracy, including preparing comprehensive monthly beverage variance reports and conducting meticulous inventory reviews.
- Collaborate with property teams to develop and maintain optimal par levels for all beverage products, ensuring seamless stock flow and minimizing waste
- Lead the discerning selection process for all company-wide beverage products - beer, wine, liquor, and non-alcoholic options - prioritizing quality, cost-effectiveness, and brand synergy.
- Craft and maintain standardized cocktail menus and recipes, ensuring consistency and quality across all properties, and develop unique, specialized beverage programs perfectly suited for various entertainment venue formats.
- Be a passionate advocate for our "Big Six" principles, actively cultivating a Fun, Friendly, Quick, Comfortable, Clean, and Safe Environment for every guest and team member.
- This role requires regular travel to our casino properties for oversight and support, which may include occasional overnight stays at out-of-state locations.
- A Bachelor's degree in hospitality or a related field, combined with 5-7 years of progressive, results-driven food and beverage management experience, or an equivalent blend of education and expertise.
- Proven experience in a similar gaming resort setting is highly preferred.
- Demonstrated leadership in a corporate or multi-unit food and beverage environment with a substantial banquet business is a significant plus.
- Proficiency with cutting-edge inventory management purchasing systems such as Birch Street or Stratton Warren.
- Direct experience with concert venues and event halls is a must.
- Ability to obtain ServSafe certification.
- Ability to obtain a State-issued Alcoholic Beverage License.
- Ability to obtain and maintain licensing by the appropriate gaming authority.
- An impressive depth of wine knowledge is highly valued.
- Strong expertise in the art of craft cocktails is preferred.
- Prior casino environment experience is a bonus.
- Ability to lift objects up to 50 lbs.