Assistant Food Service Manager (379)

With approximately 16,000 students, Northern Illinois University (NIU) is one of the largest public universities in the state of Illinois. NIU strives to improve outcomes for all students by identifying and removing barriers that disproportionately hinder the academic achievement and student experience of historically and currently underserved populations. We commit to proactively meeting the changing needs of students, faculty, and staff. NIU's geographical reach extends beyond its main DeKalb campus (65 miles west of downtown Chicago, 60 miles from the O'Hare International Airport, and 40 miles west of Naperville - a booming community with one of the best school systems in the nation) to satellite campuses in Naperville, Chicago and abroad as well as to students online.

The department of Campus Dining handles all dining services on campus, from residential meal plans to event catering. We provide 2.3 million nutritional meals to students, faculty, staff, and guests each year. We manage over a dozen eating establishments at NIU including residence hall dining, restaurants, and coffee shops at the student center, and the cafe in Barsema Hall. We employ students and professionals who work in our restaurants and cafes.

Position Summary

Employees at this level are responsible for the functional operation of a residential dining facility. They work under the general supervision of the Food Service Manager.

Essential Duties and Responsibilities

Operations - 30%

• Responsible for front of the house operations including, but not limited to, meal service, correct portion sizes, customer service, cleanliness, utilization of employees, and presentation.
• As assigned, responsible for the preparation of production sheets.
• Assists with supervision of food production, assuring food quality standards are being met through the adherence of standardized recipes and procedures.
• Assists with the menu critique process.
• Supervises service and clean-up, assuring that departmental standards are being met.
• Prepares quality investigation reports as needed.
• Issues meal card replacement authorizations and meal transfers.

Personnel - 30%

• Responsible for supervising on-the-job training of all civil service employees.
• Assists with the evaluation of employees and student managers.
• Secures replacements for absent employees.

Planning - 30%

• Plans and supervises the general housekeeping and sanitation of the kitchens, dining rooms, service areas, and adjacent areas.
• Assists in planning menus.
• As assigned, responsible for the requisitioning, receipt, storage and issuing of food, paper supplies, and detergents.
• As assigned, responsible for the forecasting function.
• As assigned, responsible for the end-of-month distribution of bills and listing of accounts payable.
• As assigned, coordinates monthly inventory of food and supplies.

Management in Absence - 5%

• Responsible for the dining facility in the absence of the Food Service Manager.

Other Related Duties - 5%

• Performs other related duties as assigned.

Minimum Required Qualifications (Civil Service)

• High school diploma or equivalent.

• Any one or combination totaling six (6) years (72 months) from the categories below:

• Coursework or vocational training in hospitality administration/management, culinary science, food services management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)

• Associate's Degree (60 semester hours) equals eighteen months (18 months)

• 90 semester hours equals two (2) years (24 months)

• Bachelor's Degree (120 semester hours) equals three (3) years (36 months)

• Progressively more responsible supervisory and managerial experience in commercial or institutional food service operations.

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

• Working knowledge of the theories, principles, methods, and procedures of professional food service management.
• Ability to supervise.
• Administrative ability.

Specialty Factors (Civil Service)

None

Preferred Qualifications (Civil Service)

None

Minimum Required Qualifications (SPS)

N/A

Additional Requirements (SPS)

N/A

Preferred Qualifications (SPS)

N/A

Physical demands/requirements

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
• The employee frequently is required to taste or smell.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, color vision, and depth perception.