Restaurant Supervisor - Sports & Social

External Job Title

Restaurant Supervisor - Sports & Social

Overview

Function (Scope and Main Purpose of Job)

The Restaurant Supervisor is responsible and accountable for administration, operation, and direct management of the restaurant.

Responsibilities

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Develop and assist in a supervisory capacity with the business plan and budget for the restaurant.
• Responsible for inventory control and ordering supplies, food and drink necessary to operate the restaurant.
• Developing servers, host, cashiers and utility staff to include training, interviewing for new hires, assisting with performance management inclusive of disciplinary counseling and conducting performance evaluations.
• Review staffing levels to maintain budgeted level of employment.
• Delegate authority and assign duties as necessary.
• Review departmental status with Manager.
• Develop, implement and supervise programs and processes to reduce and control loss time injuries.
• Meet with departmental directors and managers as necessary.
• Other duties as assigned.

Qualifications

Job Requirements (skills, knowledge, and abilities)

• Ability to analyze and interpret operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.

Educational Requirements

• Three (3) years' experience in restaurant supervision and/or management, purchasing and inventory control.
• Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Control Board for the position.

Physical Requirements

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.