Food & Beverage Director

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Provides direction and oversees the operations of all food and beverage activities including strategic, financial, guest service, team member engagement, and safety.
• Directs and assists all managerial personnel in establishing plans and organizational structure for their respective areas.
• Analyzes market trends and adjusts business plans to promote financial health and growth.
• Manages the work processes and procedures of departmental managers or supervisors.
• Develops or oversees departmental training programs.
• Reviews the performance, productivity and efficiency of managers or supervisors including but not limited to periodic evaluations and development of coaching techniques to motivate productivity.
• Prepares operating budgets, manages and analyzes all monthly F&B profit and loss statements versus budget and prior year.

• Monitors and forecasts food & beverage department revenues and expenses for scheduling and ordering needs.
• Generates revenue through menu engineering, pricing strategy and through other incentive and marketing techniques.
• Think strategically and operationally about factors such as pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products.
• Develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property.

• Ensure that the receiving, holding and issuance of products are within the quality and control standards.
• Assist in designing and engineering menus. - implement and audit inventory and cost control systems and procedures.
• Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory.

• Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory.
• Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices.
• Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of managers, supervisors or front line team members as needed.
• Develop, participate in and promote customer service programs to continuously improve quality service.
• Develops, participates in and promotes customer service programs to continuously improve quality service.
• Engages with Guests and Team Members by maintaining a visible presence in Guest areas during peak business periods.
• Protects and preserves the assets of the company.
• Maintains strict confidentiality in all departmental or company matters including the protection of any confidential customer lists, trade secrets or the like.

• Bachelors degree from an accredited four-year college or university; or equivalent combination of education and experience
• Ten years progressive Food & Beverage management experience, including three years directing a multi-unit operation preferred.
• Ability to earn and maintain Serv Safe certification
• Must be proficient in Microsoft applications
• Ability to train and motivate personnel
• Ability to delegate, negotiate and operate with a high degree of diplomacy
• Organizational development and personnel assessment skills
• Knowledge of food cost and labor analysis
• Knowledge of all phases of Food & Beverage and casino beverage administration, cost control and familiarity of all food and beverage services is required

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

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Equal Opportunity Employer