Property Manager

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## Property Manager - Affordable Housing

Columbus, OH

### Description

Property Manager - Affordable Housing

**

Who We Are**

Located in Columbus, OH, Key Property Management Services is a comprehensive property management company specializing in affordable housing. We prioritize supportive services for our residents and pride ourselves on a personalized, multi-faceted approach. Our success in property management stems from collaborating with clients, residents, and owners to identify and address each property's unique needs. We ensure our services remain competitive and effective by adopting industry best practices and expanding our team with experienced professionals.

**Position Overview**

The Property Manager is fully accountable for the daily operations and overall performance of a large-scale property consisting of nearly 400 units. This role requires a strategic and proactive leader capable of managing the complexities of an aging property, including coordinating a dedicated full maintenance team to address ongoing operational needs while preparing for significant near-term renovations.

The Property Manager's primary responsibility is to maximize the property's value for ownership by ensuring optimal maintenance, tenant satisfaction, and adherence to financial goals. This includes meticulously overseeing all aspects of the property's upkeep, from immediate repairs to long-term capital improvement projects, while minimizing disruptions for residents.

Additionally, the Property Manager handles the property's critical business dealings, including tax credit and project-based voucher compliance, tenant retention, collections, and financial planning, to balance the interests of both owners and residents. They must demonstrate the ability to anticipate and address challenges unique to aging properties, ensuring the property remains competitive in the market and continues to meet the needs of its community.

This role requires a hands-on, detail-oriented professional with a proven track record in large-scale property management, a deep understanding of property improvement planning, and exceptional leadership skills to guide both staff and residents through periods of growth and change.

**Reporting Relationships**

This role reports to the Business Operations Officer

**Key Responsibilities**

Responsibilities for this position may include, but are not limited to:

**Affordable Housing Compliance and Occupancy Management**

- Lead the office staff in welcoming prospective residents and determining eligibility based on Low-Income Housing Tax Credit (LIHTC), Section 8, and other affordable housing program requirements.

- Ensure compliance with all local, state, and federal housing regulations, including Fair Housing laws and tax credit requirements.

- Oversee the timely and accurate preparation, submission, and processing of lease renewals, income verifications, and annual recertifications, ensuring strict adherence to program guidelines.

- Prepare for and manage external audits, including assembling required documentation and addressing findings to maintain compliance with regulatory standards.

**Resident Support and Community Engagement**

Maintain a resident-focused approach by connecting individuals and families to community resources and supportive services, fostering a strong sense of community.

Lead efforts to ensure resident retention, including resolving concerns, facilitating access to resources, and promoting engagement through events and activities.

Collaborate with the office staff to develop property newsletters and distribute essential

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