Restaurant Manager - The Ocean Room

The Ocean Room is Kiawah Island’s premier steakhouse. This acclaimed restaurant has received prestigious honors, including a 2025 Best Of Award from Wine Spectator and a Five-Star rating from Forbes Travel Guide making The Sanctuary one of only five “Triple Five Star” hotels in the United States. With a seasoned staff and masterfully curated cuisine, The Ocean Room sets the standard for excellence, delivering an authentic and unparalleled dining experience.

Position Summary : The Restaurant Manager at The Ocean Room plays a pivotal role in maintaining the restaurant's Forbes Travel Guide Five-Star service and operations. Reporting directly to the Restaurant General Manager, the Restaurant Manager oversees daily operations, ensures exceptional guest experiences, manages staff, and upholds the restaurant’s reputation for excellence. The Restaurant Manager collaborates with department leaders to optimize performance, ensure compliance with health and safety regulations, and drive financial success.

Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay will be determined during the hiring process.

Qualifications:

• Bachelor’s degree in hospitality management, business, or a related field preferred.
• Minimum of 3 years of restaurant management experience, with at least 2 years in fine dining operations.
• Minimum of 2 years in a leadership role within Forbes rated hotels or resorts preferred.
• Proven track record of improving operational efficiency and guest satisfaction.
• Strong leadership and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Comprehensive knowledge of restaurant operations, including fine dining service standards and beverage knowledge.
• Proficiency in restaurant management software and financial reporting.
• Excellent communication and conflict resolution skills.
• Commitment to fostering a guest-focused, team-oriented environment.

Expectations & Responsibilities:

• Operations Management :
• Oversee daily restaurant operations to ensure efficiency and adherence to Forbes Five Star standards.
• Address guest inquiries, complaints, and feedback to ensure satisfaction. Ensure all areas of the restaurant are clean, organized, and prepared for service.
• Team Leadership :
• Recruit, train, schedule, and manage staff to maintain high performance and morale. Conduct performance reviews, provide feedback, and address personnel issues.
• Foster a positive and professional work environment.
• Financial Management :
• Assist in budgeting, forecasting, and monitoring financial performance.
• Track inventory, control costs, and minimize waste. Monitor labor costs and optimize staff scheduling.
• Compliance and Safety :
• Ensure compliance with local, state, and federal regulations, including health and safety standards.
• Maintain and enforce policies and standards for food safety, alcohol service, and workplace conduct.
• Guest Experience :
• Ensure guest satisfaction by delivering consistent, exceptional service. Manage reservations and seating to optimize flow and service quality.
• Address VIP and special event needs.

Essential Physical Requirements:

• Ability to stand and walk for extended periods (8+ hours per shift).
• Ability to lift and carry items weighing up to 50 pounds.
• Comfortable working in a fast-paced environment with varying temperatures.
• Flexibility to work evenings, weekends, and holidays as needed.

Perks & Benefits:

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

Join the BEST, APPLY NOW and Work in Paradise!

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to ....