Assistant Food and Beverage Manager

Overview Omni Mount Washington Resort & Spa As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures at the hotel dining outlets. Our team members enjoy a wealth of benefits and perks, including: + Comprehensive healthcare coverage with options for medical, dental, and vision plans. + Paid time off for relaxation and rejuvenation. + Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). + A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. + Complementary Golf, Skiing and Riding. + Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. + Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported. Responsibilities + To consistently ensure the maximum guest information in the restaurant. + Pre-meal meeting conducted with service staff on a daily basis. + Supervision of floor during operation. + Insure that service personnel follow service scenario. + Monitor timing of guest experience. + Handle all complaints to the guests' satisfaction. + To maintain a consistently smooth running operation. + Service staff on duty as scheduled. + Side-stands fully stocked with equipment.. + All side-work complete. + Coffee, and roll warming equipment functioning. + Insure station rotation in seating. + Assist in seating or service of guests as necessary. + Coordinate all functions in dining room during service. + To monitor and critique the quality and consistency of the food product. + Continuously check food quality and presentation coming from kitchen. + Monitor guest satisfaction and comments regarding food. + To be familiar with clients so that there is constant recognition of all repeat guests. + Reservations reviewed on a daily basis. + Reservations checked against the VIP list from the front desk. + All special attention details handled properly. + To maintain the physical atmosphere and cleanliness of the restaurant. + Staff's uniform and appearance meet specifications. + Tabletops set to specifications. + All menus inspected daily by hostess. + During service, constantly inspect tabletops, side-stations and tray stands. + All equipment in good condition and clean. + All work areas maintained neat, orderly and clean. + All lights and music adjusted appropriately for each meal period. + To contribute to the profitability of the restaurant through cost control effectiveness. + Administrative responsibilities: + Monthly budget + Monthly volume forecast + Weekly volume forecast + Weekly schedule + Staffing requirements + Weekly payroll forecast + Payroll computation + Food requisitioning + Assist in end-of-month inventory + Constantly perform positive up-selling techniques with service staff. + Expedite table turnover and table resetting. + Implement sales promotions and merchandising programs. + Be familiar with all beverage-related procedures and equipment and assist the cashier when needed. + Reconciliation/deposits + Charge procedures + House charge procedures + Check control + Walkouts + Meal period change + Reports + Abstracts + Know and adhere to all company policies and procedures. + Know emergency procedures (including CPR) and work to prevent accidents. + Be familiar with and enforce all policies related to liquor liability laws. Specifically: + Dramshop Theory - Prohibiting sale of liquor to intoxicated guests. + Prohibiting sale of liquor to minors. + Perform any and all other duties assigned and/or required by management. Qualifications + Bachelor's degree or equivalent experience preferred + Must have excellent interpersonal skills. + Must provide excellent service to internal and external customers. + Must have excellent oral and written communication skills. + Must be attentive to detail. + Must have excellent computer skills. + Must be pleasant and friendly. + Ability to work nights, weekends, and holidays Omni Hotels & Resorts is an Equal Opportunity Employer Job LocationsUS-NH-Bretton Woods Posted Date7 hours ago(7/8/2025 1:04 PM) Requisition ID 2025-124896 # of Openings 1 Category (Portal Searching) Food & Beverage