Job Description Summary
The Assistant Housekeeping Manager supports the daily operations of the housekeeping department, ensuring cleanliness, organization, and high service standards throughout guest rooms, public areas, and back-of-house spaces. This role assists in supervising staff, managing inventory, maintaining safety standards, and fostering a positive and productive work environment.Job Description
Supervise and coordinate the activities of housekeeping staff.
Conduct daily inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards.
Assist in training housekeeping team members
Monitor inventory levels of cleaning supplies and linens;
Collaborate with the front office and maintenance teams to ensure timely room readiness and address repair needs
Respond promptly to guest requests and resolve complaints with professionalism and care
Maintain accurate records of schedules, inspections, and supply usage
Enforce safety and sanitation policies in compliance with local health regulations
Support the Housekeeping Manager in administrative tasks and serve as acting manager in their absence
Participate in departmental meetings and contribute to continuous improvement initiatives
Qualifications:
High school diploma or equivalent required
Minimum 2 years of experience in housekeeping or hospitality operations, with at least 1 year in a supervisory role
Strong leadership, communication, and organizational skills
Ability to work flexible hours, including weekends and holidays
Proficiency in housekeeping software and Microsoft Office Suite
Bilingual abilities (e.g., English/Spanish) are a plus
Physical Requirements:
Ability to stand, walk, bend, and lift for extended periods
Must be able to lift up to 30 pounds
Comfortable working in a fast-paced, physically active environment
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.