Housekeeping Director - Full Time - Salary - Private Hotel and Training Center!

At Pyramid Global Hospitality (also known as Benchmark Hospitality), people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

• High-end private hotel and conference center called Deloitte University. Closed to the public.
• Currently 800 hotel rooms - all single occupancy, no suites. Expanding to 1400 rooms in October 2025!
• Three restaurants including a Starbucks.
• 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
• Fitness Center, jogging trails and sports fields.
• All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
• Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
• For more information about our property, check our website: BenchmarkHotelDFW.com

• Awesome Employee Focused Culture with many Employee Events!
• Eligible for Holiday pay starting immediately. 10 Paid Holidays per year.
• Up to 14 Vacation & Sick days per year. - We are closed most holidays.
• Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Employee Cafe.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!

#PGH-DU #PGH-BMC

#PGH-DU

The Director of Housekeeping is responsible for providing for the comfort and cleanliness of property guests, visitors, and employees. The Director of Housekeeping also works in establishing standards of service and cleanliness and interprets these standards to employees through training and standards of performance evaluations.

• Availability on Weekends and Holidays required.

• Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.

• Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.

• Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.

• Maintain guest rooms and public areas in a clean, comfortable, and saleable condition, including heart of the house areas.

• Coordinate with the Front Office to review occupancy levels and staff labor accordingly.

• Maintain a room history journal-detailing inventory, major maintenance and repairs, renovations, and general cleaning.

• Oversee inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment.

• Maintain records of linen usage and compare to occupancy levels. Review linen inventory and oversee laundry operations.

• Coordinate supplies and equipment through requisition system and the Purchasing Department.

• Meet with vendors and contractors to learn about new products and services offered.

• Prepare an annual budget outline for capital expenditures for the Housekeeping Department.

• 2 years supervising experience required. 1 year experience managing other managers or supervisors required.

• Three years experience in the hospitality industry required, preferably in the Housekeeping.

• Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.

• Strong knowledge with a Hotel Property Management System required. Infor experience desirable.

• Knowledge of cleaning equipment and cleaning chemicals.

Job Category: DU CareersInHotel & DU CareersInManagement