Front Desk Assistant Manager OEM

13480 Maxella Avenue
Marina Del Rey , CA 90292

Join Our Team as a Front Desk Assistant Manager!

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Assistant Manager, you'll work closely with the Front Desk Manager to oversee the operation of our Front Office. Your role is critical in providing attentive, friendly, and efficient service to guests while maximizing room revenue and occupancy. If youre a customer service superstar with excellent problem-solving and communication skills, committed to ensuring an unforgettable guest experience, join our team!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

• Customer Service Orientation: Deliver exceptional service to guests and employees, ensuring a warm and friendly demeanor at all times.

• Problem-Solving Ability: Anticipate and address issues proactively to maintain smooth operations and enhance guest satisfaction.

• Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.

• Financial Acumen: Work with financial information and data to support the management of room revenue and occupancy.

• Supervisory Skills: Motivate, coach, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.

• Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company regulations and safety standards.

• Technical Proficiency: Utilize Windows operating systems and relevant software for effective management and reporting.

• Experience: 3- 5 years of progressive experience in a hotel or related field, preferably with supervisory experience.

• Education: 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.

• Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.

• Additional Requirements: Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information At A Glance Contemporary design meets casual sophistication at this Marina del Rey, CA hotel. The newly renovated Hotel MdR - A Doubletree by Hilton Hotel boasts a prime location in Marina del Rey and is located near Abbot Kinney in Venice, Santa Monica. The hotel is just four miles from LAX Airport, making it the ideal destination for work or play. Enjoy Marina del Reys temperate year-round climate while dining al fresco at Barbianca Local Kitchen. This indoor/outdoor bar and restaurant overlooks the pool and serves a delightful selection of northern Italian cuisine with a Napa Valley twist. Being near Silicon Beach, our hotel is surrounded by innovation, technology and creativity. Companies such as Google, YouTube, Sony Pictures and Electronic Arts are our neighbors, making Hotel MdR the ideal home base for business travelers visiting the Los Angeles area. Plan a conference, special event or wedding at this stylish hotel for an unforgettable experience. Our 5,000 sq. ft. facility offers spaces unlike any other hotel in Marina del Rey. The 283 guest rooms deliver convenience and comfort. Enjoy excellent guest room amenities and up-to-date necessities including flat screen televisions and complimentary wireless Internet access. Work up a sweat at our state-of-the-art fitness center and relax in our resort-style pool. Highlights - Adjacent to Marina Marketplace featuring 40 shops, restaurants and entertainment options - Easy access to Santa Monica, Downtown LA, Hollywood, Beverly Hills and four miles from LAX - Barbianca Local Kitchen, an indoor-outdoor full-service restaurant and bar - 5,000 sq. ft. of meeting space, including a 3,000 sq. ft. ballroom - Complimentary WiFi throughout the hotel - Pet-friendly hotel About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And its this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.