Regional Hotel Director of Operations

Colwen Hotels is a dynamic and growing hotel company, proudly managing an extraordinary portfolio of award-winning properties. We are seeking a hands-on, experienced, and results-driven Regional Hotel Director of Operations to join our leadership team.

This role is ideal for a seasoned hotel operations professional with a strong background in extended stay, select-service, independent, and lifestyle hotels—plus solid food and beverage expertise. You’ll play a key leadership role, driving operational excellence and profitability across multiple properties, and helping shape strategic growth initiatives.  This position is based in the Greater Boston region.

Key Responsibilities:

• Provide complete operational oversight for assigned hotels, including financial performance, guest satisfaction, and team development.
• Lead and mentor General Managers and property leadership teams through coaching, training, and regular site visits.
• Analyze and respond to financial statements, STR and revenue reports, guest feedback, and QA assessments to drive improvements.
• Collaborate with Sales and Revenue Management to develop property-specific strategies to increase occupancy, ADR, and RevPAR.
• Conduct periodic property inspections and ensure adherence to brand and ownership standards.
• Lead hiring, performance evaluations, and succession planning for hotel leadership.
• Drive quality and service standards across all departments, including food & beverage operations.
• Build and maintain strong relationships with ownership groups and key stakeholders.
• Support consistent implementation of Colwen Hotels policies, programs, and strategic initiatives.
• Stay informed on industry trends and competitive practices to inform business strategy.

What We’re Looking For:

• 3+ years of experience as a Regional Director of Operations or Area Hotel General Manager.
• Experience with both branded (Marriott, Hilton, IHG) and independent hotel properties.
• Strong financial acumen and operational discipline.
• Proven leadership, coaching, and team-building skills.
• Excellent communication skills—both written and verbal.
• Deep understanding of food & beverage operations.
• Strong analytical mindset with a proactive, problem-solving approach.
• Willingness to travel frequently to assigned properties.

Benefits & Perks:

• Medical Insurance with Company-Funded HRA
• Dental & Vision Insurance
• Flexible Spending Accounts
• Supplemental Insurance Options
• Paid Time Off Programs
• Employee Assistance Program
• 401(k) with Employer Match (Traditional & Roth Options)
• Associate Hotel Travel Discounts
• Exclusive Retail, Entertainment & Travel Perks
• Career Advancement & Leadership Development Opportunities

Join a company that values leadership, innovation, and excellence.
At Colwen Hotels, you’ll be part of a team that thrives on collaboration, service, and growth.

Equal Opportunity Employer
Colwen Hotels is proud to be an Equal Opportunity Employer. M/F/D/V.