Restaurant Manager

4 years

About Jaba:

JaBa is Chef Tony Inn's love letter to Taiwanese food. This NYC culinary veteran brings his childhood memories to life by blending classic techniques with a playful, modern twist. At JaBa, Chef Inn elevates Taiwanese cuisine beyond traditional mom-and-pop establishments. By blending classic methods with contemporary, technique-driven cookery, he offers a refined dining experience that showcases the true potential of this vibrant culinary tradition.

Job Overview:

Jaba is seeking an experienced and dedicated Restaurant Manager to join our team. In this role, you will collaborate closely with the chef owner and the entire restaurant team to ensure the seamless operation of our restaurant, fostering a positive work environment and maintaining the high standards that define our dining experience.

We are looking for a passionate and enthusiastic leader with a strong work ethic and a commitment to continuous learning and growth.

Restaurant Manager responsibilities include (but are not limited to):

Management:

• Foster a collaborative, high-performing, inclusive, and respectful work environment.
• Manage daily floor operations, including guest interactions, service coordination, and staff oversight.
• Participate in opening/closing procedures, such as financial reporting, pre-shift meetings, and end-of-day procedures.
• Oversee POS system, menu updates, and guest relations.
• Hold team members accountable and handle disciplinary actions as needed.

Hospitality & Guest Relations:

• Address guest opportunities and resolve issues promptly.
• Build rapport with guests, manage preferences, and create memorable experiences.
• Oversee guest communication across Resy, Yelp and other channels, ensuring accuracy and professionalism. Develop expertise in these systems, train team members, optimize service slots, and maintain organized guest profiles.
• Oversee and respond to online reviews, coordinate recovery efforts, and highlight feedback.
• Maintain guest communication standards across all platforms.

Ordering & Inventory:

• Manage ordering of branded goods, uniforms, and office supplies.
• Maintain an understanding of inventory and ordering procedures for various supplies, including linens, uniforms, and FOH small wares.
• Implement and supervise inventory management systems.

Facilities, Repairs, & Maintenance:

• Manage vendor relationships and oversee routine maintenance critical to restaurant operations.
• Coordinate with vendors for cleaning, floral, and landscaping services.
• Troubleshoot and maintain POS, internet, and A/V equipment.
• Ensure team compliance with daily, weekly, and routine maintenance tasks, including scheduling and tracking service invoices.
• Update and maintain FF&E guides, health inspection SOPs, and necessary documentation, and coordinate monthly mock inspections.

HR:

• Lead recruitment efforts, from posting job listings to conducting final interviews.
• Build and train a strong team, ensuring proper onboarding and continuous education.
• Conduct employee reviews, provide feedback, and support professional growth.
• Administer progressive discipline, terminations, and ensure proper offboarding procedures.
• Ensure compliance with all forms, mandatory training, and labor laws.

Administrative & Financial:

• Track and organize invoices, ensuring timely payments.
• Lead investigations into invoice issues and monitor costs.
• Oversee cash handling, payroll processing, and financial reporting.
• Maintain online platforms and assist with financial forecasting.

Private Events & Catering:

• Assist with event inquiries, client communication, and coordination.
• Ensure smooth execution of events and follow-up for repeat business.
• Participate in weekly meetings to review upcoming events.

General:

• Comply with and monitor NYC and NY state labor laws with guidance from HR.
• Obtain or maintain a valid Food Protection Certificate from the NYC Department of Health.

Physical Requirements:

• Ability to lift up to 25lbs if necessary
• Safely and effectively use all necessary tools and equipment
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant

Benefits offered:

• Comprehensive Medical, Dental and Vision insurance
• Pre-Tax Commuter Benefits
• Paid Time Off and Sick Pay
• Bonus
• Employee Recognition Awards
• Family Meals
• Educational Classes

Compensation: Salary ($85,000.00 - $100,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Leadership

Team Collaboration

Problem Solving

Customer Service

Communication

Organizational Skills

Attention to Detail

Time Management

Financial Acumen

Training and Development

Conflict Resolution

Adaptability

Vendor Management

Compliance Awareness

Event Coordination

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