Restaurant Supervisor

Job Details

Role: Restaurant Supervisor (Front of House)

Reporting to: Restaurant General Manager

Position Overview:

As a FOH Supervisor, youll work closely with the management team to oversee shifts, support staff, and create a positive guest experience. Youll lead by example on the floor, help train team members, and step in to resolve issues as they arise.

Key Responsibilities:

• Oversee daily front-of-house operations during shifts.
• Support, coach, and motivate FOH staff to deliver excellent service.
• Ensure dining room cleanliness, table turns, and guest satisfaction.
• Address guest concerns or complaints with professionalism and urgency.
• Assist with onboarding and training of new FOH employees.
• Help with scheduling, side work, and daily shift reports as needed.
• Collaborate with BOH and management to ensure smooth service flow.
• Maintain adherence to health, safety, and company policies.

Qualifications:

• 1+ years of restaurant supervisory or lead experience preferred.
• Strong leadership and communication skills.
• A genuine passion for hospitality and guest service.
• Ability to handle high-pressure situations with grace and professionalism.
• Strong organizational skills and attention to detail.
• Flexible availability, including nights, weekends, and holidays.

What We Offer:

• Competitive pay
• Opportunity for growth and advancement
• Supportive team environment
• Employee meals, discounts, and other perks