Front of House Manager

1 year

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, a company bonus plan, health insurance (medical, dental and vision), life insurance, 401k with company match, paid vacation accrual, paid sick days, paid parental leave, in-house dining credits, career progression and professional development.

Seeking an energetic, highly motivated restaurant Manager for our New Orleans Restaurant. The Manager is responsible for supporting the daily business operations under the General Managers supervision, ensuring that the team delivers the required tasks with the highest quality and standards as set by LRG. The ideal candidate will possess experience in the restaurant industry coupled with strong food knowledge. This individual will manage the staff and operations of the restaurant.

Responsibilities:

• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged

• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service

• Proactively interact with restaurant guests; build loyalty and face/name recognition

• Positively handle guest requests and accept feedback

• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback

• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant

• Staff, train and develop guest-focused employees

• Sound decision making capability

• Assist with inventory counts, costs, and maintenance as specified by GM

• Performs other job-related duties as assigned

• Scheduling

Skills & Requirements:

• Strong interpersonal skills (motivating, delegation, conflict management)

• One year of casual or fine dining experience preferred

• Wine knowledge required

• Ability to coordinate multiple tasks while maintaining standards of operations

• Strong problem-solving, organization and time management skills

• Excellent guest service and hospitality skills and professional presentation

• Ability to motivate employees to work as a team to ensure that food and service meet high level standards

• Excellent verbal and written communication skills

• Self-motivated with excellent organizational skills and attention to detail

• Excellent planning, organization and follow-up skills

• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Type : Full Time

Compensation Type : Salary

Compensation: Salary (Based on Experience)

Benefits & Perks: Dental Insurance, Dining Discounts, Health Insurance, Paid Time Off, 401k, Vision Insurance

Strong interpersonal skills

Restaurant Management

Leadership

Restaurant Industry

Food Knowledge

restaurant industry experience

Strong Food Knowledge

Food and Beverage Knowledge

Customer Service

Execution

Customer Loyalty Building

Customer Relationship Management

Quality Control

Motivating

Maintaining Quality

Team Management

Interpersonal Skills

Conflict Resolution

Wine Knowledge

One Year of Casual or Fine Dining Experience Preferred

Casual or Fine Dining Experience

Inventory Management

Beverage Knowledge

Delegation

Wine Knowledge Required

Service Standards

Problem Solving

Coordination of Multiple Tasks

Ability to Coordinate Multiple Tasks

Training and Development

Ability to Coordinate Multiple Tasks While Maintaining Standards of Operations

Organization

Adaptability

multi tasking

Conflict Management

Problem Solving Skills

Strong Problem Solving Skills

Coordination

Attention to Safety and Sanitation

Communication

Fine Dining Experience

Guest Interaction

Time Management

Safety and Sanitation Awareness

Organizational Skills

Effective Listening

Safety and Sanitation

Guest Service

Organization Skills

Time Management Skills

Hospitality

Attention to Detail

Excellent Guest Service

Staff Management

Guest Engagement

Task coordination

Excellent Guest Service and Hospitality Skills

Hospitality Skills

Verbal Communication

Service Excellence

Multitasking

Excellent verbal and written communication

Written Communication

Verbal and Written Communication

Professional Presentation

Service Quality Assurance

self motivation

Decision Making

presentation

Planning

Ability to Motivate Employees

Physical Stamina

Motivating Employees

Engagement and Motivation

Employee Motivation

Engagement With Guests

Follow-Up

Verbal Communication Skills

Excellent Verbal and Written Communication Skills

physical demands management

Feedback Handling

Self Motivated

Written Communication Skills

Communication Skills

Excellent Organizational Skills

Listening Skills

Bilingualism (French and/or Spanish Preferred)

Planning Skills

Follow Up Skills

physical demands

Clarifying Concerns

Lifting

Understanding Concerns and Issues Raised by Guests

Teamwork

Sitting

Physical Demands: Seeing, Hearing, Speaking, Reaching, Lifting Up to 50 Pounds, Sitting, Standing for 4 to 8 Hours, Bending, Moving Intermittently

Standing

Bending

Listening

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