Assistant Cafe Manager - Dallas

Merit Coffee is searching for a tenacious Assistant Cafe Manager who is passionate about the pursuit of crafting the highest quality specialty coffee beverages, providing excellent service, and leading a team whose goal is to be an inspiring bright spot in the days of all of our customers. Our Assistant Cafe Managers are responsible for managing operations in our fast-growing company, solving problems, driving financial success, building great teams and creating the preferred meeting place in their communities.

Assistant Cafe Manager Responsibilities:

• Welcome customers, inform them about specials or new items, answer questions, and accept orders and payments.
• Prepare specialty coffee drinks of the very highest quality as well as other beverages, baked goods and foods.
• Sell retail coffee and brewing equipment, highlight the differences between items and educate customers about brewing methods.
• Clean and restock work and dining areas, and sanitize equipment and utensils.
• Learn and teach brewing methods, beverage recipes, food preparation, and presentation techniques to improve coffee and food quality.
• Maintain coffee knowledge on current offerings and clearly communicate product information to customers.
• Update signage and displays to attract customers.
• Take inventory and replenish items in display cases, at tables, or behind the counter.
• Work as part of an enthusiastic, fun, high-energy team.
• Adhere to all food safety regulations and quality controls.
• Participate and attend staff offered trainings and cuppings.
• Represent brand through proper appearance and clean and well-organized bar.
• Store opener and closer which require additional duties and expectations.
• Role Model for brand.
• Assist the Cafe Manager with administrative duties including but not limited to ordering, scheduling, inventory, and more.
• Work alongside the Cafe Manager to lead and train the team.
• Performs other duties as required.

Assistant Cafe Manager Requirements:

• High School Diploma or equivalent
• Strong organizational and leadership skills
• Must hold a current Managers Food Handlers Certification.
• 3 years experience in food and beverage preparation, customer service, or managing a team preferred
• Training and willingness to pursue excellence in learning about drink preparation and food offerings
• Exceptional listening and communication skills
• Ability to walk, bend, and stand for extended periods
• Availability to work 40 hours per week, around peak hours, including nights, early mornings, weekends, and holidays
• An outgoing, polite, engaging personality
• Commitment to customer satisfaction and service excellence
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment