The Role
As a Restaurant Manager at the Multnomah Athletic Club, you’ll play a key leadership role in overseeing and coaching our dynamic service staff across all food and beverage outlets. With your passion for hospitality and leadership, you'll be at the forefront of ensuring an exceptional dining experience for our members. You’ll inspire your team to meet and exceed service standards, while maintaining high performance, ensuring smooth operations, and contributing to the overall success of the department.
This is a full-time, fully on-site position at our club in Portland, OR.
What You'll Do
- Lead by Example : Demonstrate punctuality, strong communication, and exceptional service standards to motivate and manage our Food & Beverage staff across all outlets.
- Supervise & Develop : Manage daily operations and provide coaching, training, and development for restaurant supervisors, bartenders, servers, and all service staff. Conduct performance reviews at 45, 90, and 180-day intervals to track progress and help staff grow.
- Operational Excellence : Assist with budget management, focusing on service labor, liquor, beer, and wine costs. Maintain accurate inventories, review and process invoices, and ensure adherence to the department’s financial goals.
- Optimize Operations : Oversee the NorthStar reservation system, manage cover counts, and streamline reservation bookings. Collaborate with management to create and execute marketing initiatives, promotions, and special events that elevate the dining experience for our members.
- Hospitality Innovation : Stay on top of the latest food and beverage trends, creating new programs, events, and promotions that keep the MAC dining experience fresh, fun, and engaging.
- Staff Scheduling & Budgeting : Use Dayforce to create weekly schedules that ensure optimal staffing levels, always keeping the department within budgetary guidelines while exceeding member expectations.
- Other duties as assigned.
What You'll Bring
- Leadership Skills : 3-5 years of hands-on experience in Food & Beverage management, including both front and back-of-house operations. A natural leader with the ability to manage and inspire a diverse team.
- Industry Knowledge : Working knowledge of fine dining and casual dining environments, as well as the latest trends in the hospitality industry. Experience with POS systems (preferably NorthStar) and inventory management is highly preferred.
- Hospitality Mindset : A passion for exceptional service and a deep understanding of what it takes to deliver an outstanding dining experience. Your approach to service is hands-on and team-oriented.
- Education & Certifications : A Bachelor’s degree in a related field is preferred. Must hold current Food Handler and OLCC permits.
- Tech-Savvy : Proficient in computer applications including Windows, Word, Excel, and POS systems.
- Schedule Availability : Ability to work long hours, including evenings, weekends, and holidays.
What You'll Gain
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) and Headspace meditation app for free.
- Perks: Enjoy discounts on club services and meals.
If you’re ready to bring your experience, energy, and enthusiasm to a new and exciting opportunity, we’d love to hear from you. Apply today! #LI-Onsite