Sales Manager Jobs

We are seeking an individual who will take ownership, be aggressive, and work hard to achieve Sales goals. Establishes client base of organizations, associations, and social groups through direct outside and inside sales, in order to secure business for the hotel. They will also maintain relationships with existing client base and secure potential repeat business.

Maintain and handle Association / Sports business through telephone solicitation, outside sales calls, site inspections and written communication. The ideal candidate will have established contacts in these non-corporate markets and be intimately familiar with local CVB’s and tour operators.

Participation in daily business review meetings, pre-convention meetings, training and other sales related meetings is required coupled with attending some after-hours mixers as needed.

DUTIES & RESPONSIBILITIES:

Maintain a warm and friendly demeanor at all times.

• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Develop a complete knowledge of company sales policies and ensure knowledge of and adherence to those policies by the sales team.
• Meet or exceed set goals.
• Initiate and follow up on leads. Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of an account coverage program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e., sales blitzes.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Be familiar with all brand sales policies, selling occupancy and Average Daily Rate (ADR)
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Participate in required M.O.D. and Saturday office coverage as scheduled
• Meet and greet onsite contacts.
• Abide by Prime Selling Time.
  
  

POSITION SUMMARY

Meet individual and Department goals and objectives with regard to occupancy, ADR and revenue. Assist the DOS with the development and implementation of the Marketing Plan Maintain your focus on WSH Guest Satisfaction and proactively do whatever necessary, in accordance with Company policies and procedures, to ensure this is met.

KEY DUTIES & RESPONSIBILITIES

• Answer Department telephone calls when colleagues absent and record messages.
• Carry out any reasonable request by Management.
• Complete all administrative documentation in an accurate and timely manner.
• Coordinate with other Departments to fulfill commitments and any special Guest requests, VIP packages and promotions.
• Cultivate lead sources. Network with fellow Sales Managers on leads. Distribute leads to other Company Properties.
• Develop and maintain rapport with competitor hotels, City Convention and Visitor’s Bureau, Chamber of Commerce, lead sources and Clients.
• Drive defensively and safely when using the Company van. Wear your seat belt at all times. Only use the van for Company business.
• Establish and maintain close contact with top and target accounts through a variety of methods. Assess their current and future needs.
• Follow proper key control procedure for issued keys.
• Follow emergency procedures, Material Safety Data Sheet (MSDS), safety precautions and safest work habits.
• Maintain ACT! 6.0 Database.
• Maintain accurate contract files.
• Maintain good rapport with Clients.
• Network with prospects to uncover other decision makers.
• Participate in community activities and Guest events.
• Participate in the development of a Marketing Plan, and perform all Sales tasks and goals as outlined in the Plan.
• Participate in Sales meetings.
• Host Manager’s Social Hour as assigned.
• Prepare Sales figures and reports as directed.
• Qualify leads and prospects gained from cold calls, sales blitzes and other sources.
• Remain aware of any and all potential security problems and report them to your Supervisor and/or the GM/AGM.
• Responsible for receiving Direct Bill applications, and processing via Director of Sales and Bookkeeper to process and with AGM to operate.
• Take, modify and cancel Guest reservations, noting any special requests.
• Review Hotelligence Report with directive from Director of Sales to increase corporate business and market share
• Salary is negotiable

• knowledgeable about the local area, including attractions and amenities, so that you can answer questions from Guests.
• Be knowledgeable about your Property’s layout, facilities and services so that you can answer questions from Guests.
• Know emergency procedures, Material Safety Data Sheet (MSDS), safety precautions and safest work habits.

• ical, energetic, motivational, positive about your role, the plans for the Company and development of others

We are looking for a Director of Sales and Marketing for a Hilton Garden Inn who will manage the flow of the sales department, have heavy community involvement and be active in all networking opportunities.

Essential responsibilities include:

1. Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan.
2. Employ revenue management techniques to recommend corporate rate proposals.
3. Accurately prepare and present Requests for Proposals so that both client and hotel receive a good value.
4. Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
5. Develop, implement and constantly modify sales action plans.
6. Manage and maintain an accurate and up-to-date ontact management system.
7. Negotiate and close contracts that meet the hotel business plan objectives. Desired arrival, departure and volume patterns must be met.
8. Internally communicate client requirements thereby insuring all information is accurate between client and hotel staff.
9. Coordinate and participate in target market trade shows and sales blitzes.
10. Conduct competitive analysis and maintain competitor files to be able to compete successfully. 11. Maintains good rapport with local civic groups and companies.
11. Utilize all tools the brand offers.

• Strong sales person for banquet facilities
• Responsible for generating group sales & catering revenue
• Responsible for day to day operations of catering sales.
• Manage events from start to finish
• Entertain prospective clients of the venue
• Review menus and other projects
• Development of procedures to ensures consistency in operations
• Solicit new and existing group accounts

• Self motivated person with good writing skills, imaginative, be creative and a natural ability to interact with people
• Advance oral and written communication skills
• Result oriented person with the ability to meet required sales goals
• Excellent organizational, planning, communication, and inter-personal skills
• Ability to multi task
• Have a customer data base
• Minimum 2 year experience in full service/high volume food operation