Job Title: Executive Director - Revenue Management
Company: Confidential Company
Location: Las Vegas, NV
Description:
Executive Director - Revenue Management
The primary responsibility of the Executive Director of Revenue management is to develop strategies & make recommendations to maximize room revenues, food and beverage, casino and other revenues. All duties are to be performed in accordance with departmental and The Venetian Casino Resort’s policies, practices, and procedures. -Develop and utilize revenue management systems and tools to evaluate all potential business to ensure that revenue and profits are maximized. -Continually review mix of group, casino, wholesale and transient suites business to determine optimums within each week throughout the year. -Develop and maintain the rate positioning strategy for all segments. -Provide rate recommendations on a daily basis. -Serve as an inventory and restriction adviser to all senior management and all Sales Managers. -Maintain monthly hotel revenue and occupancy forecasts for all segments of business.-Responsible for overseeing all operations of the Shift Managers, Training Manager, Assistant Director of Resort Services and the Resort Services Agents. This includes establishing departmental rules and guidelines, service standards, quality assurance, training strategy, and selling strategy. -Responsible for overseeing the departmental labor and operational costs and keeping these costs within the departmental budget. -Researches and implements new technologies that will increase the efficiency of LMS, Audience View, and Passkey. Work with these vendors to develop enhancements and interfaces to maximize agent productivity.-Responsible for working with Strategic Marketing, Casino Marketing, Entertainment, and the F&B Outlets to ensure the proper execution of packages, direct mail offerings, e-mail blasts, and other promotions that result in guests calling into Resort Services.-Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. ESSENTIAL JOB FUNCTIONS: Manage staff and organize department functions in accordance with company guidelines. Delegate tasks and department assignments or projects, meeting deadlines related to those assignments. Focus on achieving the goals or objectives of the department using available resources (staff and budgetary). Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality. Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures. Job Requirements:Minimum Employment Requirements: 21 years of age, proof of authorization/eligibility to work in the United States, 4 year college Diploma, ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form, interpersonal skills with focused attention to guest needs to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance adhering to VCR appearance standards, maintain consistent adherence to the VCR Unmatched Guest Service Standards, work varied shifts, including weekends and holidays. SPECIFIC POSITION REQUIREMENTS: 1.Must have a 4 year college degree in Business or other related subject. Masters degree is preferred. 2.Must have at least 5 years operational experience in a large luxury International Resort Company with a minimum of two years at a Casino in Las Vegas. 3.Must have extensive knowledge in quantitative methods and finance. 4.Must have the ability to conduct market studies and competitive analysis; be a strategic thinker & analytical; possess strong organizational skills; work with minimal supervision, follow directions thoroughly; respect deadlines and punctuality. 5.Must be computer literate and be able to work with Microsoft Word, Excel and Power Point and Internet. 6.Prefer working experience in Ideas, LMS, Delphi, ACSC. 7.Must have a minimum of 4 years experience in management of luxury hotel reservations call center. 8.Excellent customer service skills along with excellent team member relations skills and self motivated. 9.Labor forecasting experience preferred. 10.Must be able to manage the department’s payroll and staffing levels in accordance with the staffing budget. 11.Must maintain departmental service levels as defined by Mobil and AAA (5 star, 5 diamond). 12.Work in a fast-paced, busy, and somewhat stressful environment.13.Maintain physical stamina and proper mental attitude while dealing effectively with guests, senior management, team members, and outside contacts while working under pressure and meeting deadlines. 14.Physical ability to access all areas of the property. Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.Click Here To Apply!
Job Title: Corporate Director of Revenue Management
Company: Premier Hospitality Management, Inc.
Location: Durant, OK
Description:
Individual will be responsible for working with a portfolio that includes Hilton Garden Inn, Holiday Inn , Holiday Inn Express and Suites,Hampton Inn and Comfort Suites. Travel to the properties for individualized training to include market segmentation, rate strategies, measurement of comp set and gorilla marketing.
Job Title: Director of Revenue Management
Company: Hilton Tucson El Conquistador
Location: Tucson, AZ
Description:
A World of Opportunities Hilton Worldwide offers a variety of global opportunities within our portfolio of world renowned brands. With more than 3,200 hotels in 77 countries, our Team Members are committed to delivering our brand promises to our customers. At Hilton, you'll discover hospitality jobs whether you are a first time applicant or a career professional. Our portfolio consists of well known brands representing market leadership in their respective segments of the industry, whether it's luxury or lifestyle brands to mid prices, extended stay or vacation ownership, Hilton has something for everyone. The company owns, manages and franchises hotel brands including The Waldorf Astoria Hotels and Resorts?, Conrad Hotels and Resorts?, Hilton?, Doubletree?, Embassy?, Hilton Garden Inn?, Hampton, Homewood Suites?, Home2Suites by Hilton?, and Hilton Grand Vacations?Come and explore a world of opportunities and join our dynamic team to help us achieve our mission to be the preeminent global hospitality company - the first choice of guests, team members and owners alike. Proud Part of Hilton Worldwide With more than 500 hotels & resorts in 76 countries around the world Hilton continues to build on its history as a pioneer in the industry, committed to the idea that travel can and should be transformative. Today's travelers demand and appreciate more choice & control over their stays, all around the world. That's why our Team Members - with their individual passions for hospitality - are focused on developing & delivering an exceptional guest experience. Team Members actively join in developing, marketing, sourcing and delivering every service, product and amenity we offer - all designed to enable guests to be at their personal best, whether they travel for business or pleasure. For 90 years the world's travelers have trusted us with their special moments - from family vacations to important business meetings - and we take that honor very seriously. It's a responsibility we all share, and it fuels the idea that every Team Member, regardless of their role or location, makes an impact on a guest's stay, assuring & delivering Hilton's belief that Travel Should Take You Places.For more information on Hilton Hotels & Resorts, please visit www.hilton.com. Job Summary Monitors, manages and maintains group and transient inventories, utilizing the current data management systems. Determines, develops, monitors and adjusts sales and pricing strategies. Conducts competitive and demand analyses and provides critical analysis of chosen strategies, room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability. Serves as primary liaison with Front Office, Sales and Marketing and Reservations. Interviews, trains, supervises, counsels, schedules and evaluates staff.Minimum of 2 years Supervisory experience is required.
Job Title: Director of Revenue Management
Company: Starwood
Location: Chicago, IL
Description:
The Westin Chicago River North is currentlyseeking a Director of Revenue Management.The essential functions of this position include, but are not limited to:Maximize overall hotel revenue through development and implementation of effective transient/group inventory and pricing strategies based on future demand forecasts, current trends and historical dataDetermining the optimal mix of customers and managing the distribution strategies on all channels to drive market shareCommunicate revenue management strategic vision to leadership team at hotelParticipate in total hotel management as a member of the hotel leadership committeeLead the development, implementation and measurement of all Revenue Management related activitiesEnsure property execution of outstanding customer service, reservation sales process effectiveness, adherence to policies and development of strategies that optimize revenue captured from existing demand.Previous experience in comparable hotel and knowledge of Chicago market is preferredThe Westin Chicago River Northis an Equal Employment Opportunity Employer.
Job Title: Director of Revenue Management
Company: DoubleTree Guest Suites - Philadelphia West
Location: Plymouth Meeting, PA
Description:
Crescent Hotels and Resorts, a fast growing hospitality company, is seeking an experienced Revenue Manager for their Doubletree Guest Suites Hotel located in Plymouth Meeting PA. The ideal candidate will have 3-5 years of solid revenue management experience with full service hotels, preferably within the Hilton Family of Brands. This person will be responsible for the day to day Revenue Management operation of the hotel. The candidate must have the ability to communicate in English, communicate well with guests and be a team player. Analytical and technical skills are required along with working knowledge of reservations, sales and front office to take full advantage of revenue opportunities. Forecasting and creative revenue management abilities are needed. Yield management skills are required to evaluate business trends and communicate to the property the recommendations needed to take full advantage of revenue maximization.
The Revenue Manager will be responsible for analyzing short and long term forecasting and stragegically implementing inventory and pricing management as necessary to ensure sales goals are met or exceeded. Candidate must be familiar with all major distribution and internet channels. Candidate must also work closely with the hotel's Director of Sales and the sales team to maximize group business and provide displacement analysis data for all questionable bookings. Preparation of reports, daily, monthly and quarterly, including annual rooms budgeting by segmentation by day is a must. Candidate must have excellent oral, written and organizational skills and the ability to work well under pressure.
Job Title: Director of Revenue Management
Company: Holiday Inn Inner Harbour
Location: Baltimore, MD
Description:
Be part of an exciting career opportunity at the Holiday Inn Inner Harbor. We are looking for a Director of Revenue Management to join our energetic team and lead the charge! The Holiday Inn Inner Harbor is a full service, upscale hotel with 365 guest rooms.
The successful candidate should demonstrate the following skills, talent and experience:
* Develop, Implement, and Execute strategies through all Holiday Inn , opera/holidex systems.
* Prepare weekly and monthly rooms forecasts and annual room budget.
* Lead weekly strategy meetings with hotel management.
* Organize reservations activities.
* Take an active role in Sales Business Review, to determine business capture among other items.
* Enter group contracts and communicate group information to the front desk.
* Maintain work areas neat and organized.
* Attend meetings as well as conducts departmental meetings.
* Provide proper departments with rate and inventory information.
* Prepare weekly and monthly forecasts and be part of the budget process.
Job Title: Director of Revenue Optimization
Company: Hotel ICON
Location: Houston, TX
Description:
ESSENTIAL FUNCTIONS:All Revenue Management functions including but not limited to:? Yielding- monitor current and future market conditions and events, evaluate compression or non-compression periods,create revenue strategies and implement in all systems; utilize market intelligence (STAR, Hotelligence, etc), yield hotel inventory.? Revenue Reports- create acurate, timely daily and monthly reports.? Load and update rates in all systems as appropriate.? Lead rate yielding, ancillary, and post-month meetings.? Revenue forecasting and budgeting? Work with reservation leaders to educate staff on strategies and offerings.? Rate parity among all sites.? Provide historical and statistical information for group RFPs.? Develop and maintain electronic distribution strategy to include 3rd party internet content and positioning, market manager relationships, and GDS distribution.? SUPPORTIVE FUNCTIONS:? Approach all encounters with guests in an attentive, friendly, courteous and service-oriented manner.? Maintain regular attendance.? Maintain high standards of personal appearance and grooming.? Comply at all times with Hotel ICON standards and regulations to encourage safe and efficient hotel operations.? Maintain a warm and friendly demeanor at all times.? Establish and maintain attentive, friendly, courteous and efficient hospitality? Attend weekly staff meeting.? Ensure delivery of all messages, packages and mail in a timely and professional manner.? Be aware of all rates, packages and promotions currently under way.? Follow and enforce all Hotel ICON credit policies.? Other duties as determined by Director of Sales and General Manager.
1. Preferred experience of 3+ years as a Director of Revenue.2. Must be able to work weekends and flexible hours.
Job Title: Director of Revenue Management
Company: Starwood
Location: New York, NY
Description:
The Director of Revenue Management will maximize overall hotel revenue through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data. The DORM is responsible for determining the optimal mix of customers and managing the distribution strategies on all channels to drive market share. Communicate revenue management strategic vision to leadership team at hotel. Participate in total hotel management as a member of the hotel Executive Committee. Previous experience with SPOT TLGO is required, in addition to a minimum5 years experiencein New York City revenue management. Previous experience as a senior leader in a comparable hotel is preferred.The ideal candidate would enjoy leading and developing associates, resolving problems, be detail oriented and have a passion for giving guests an exceptional experience.
Job Title: Director of Revenue
Company: Hotel Zaza Houston
Location: Houston, TX
Description:
Hotel ZaZa Houston is located in the plush Houston Museum District and like its sister property in Dallas, it has attracted great national attention with business leaders, socialites and international celebrities. Recently named one of the "best new business hotels" in the world by Fortune Magazine, this Four Diamond hotel is the place to be and be seen in Houston. ZaZa's soul lies in the rich combination of sensual design, attention to detail and above all our great staff whose personal priority is providing "Anything is Possible" service to every guest.
With 315 guest rooms including the Magnificent Seven and Concept Suites, this hotel is anything but typical. Extraordinary and inspiring meeting space makes this hotel appealing to meeting planners and individual travelers alike. Featuring 17,000 sq. ft. of meeting space, a 10,000 sq. ft. full service spa, Urban Oasis resort style pool and incredible food and beverage offerings, this hotel is a sales person's and revenue manager's dream to sell.
Hotel ZaZa is proud to offer a total compensation package and an outstanding bonus program. The benefits package consist of Company subsidized medical, prescription drug, dental and vision coverage; Company sponsored retirement program; Company sponsored life insurance with the option to purchase supplemental coverage; Company sponsored disability coverage; paid leave; discounted hotel accommodations, spa services and restaurant dining.
Responsible for: maximizing total sales and yield penetration, through analytical and technical knowledge; managing all reservation and sales channels for the hotel; developing and recommending sales strategies, room mix, and pricing; managing the reservation office; forecasting; set group ceilings and target rates; and catering minimums and space release policies.
Candidates should have 5+ years of revenue management experience.
Job Title: (MANDATORY Casino) Marketing Manager (Director)
Company: Carpe Diem Gaming
Location: Las Vegas, NV
Description:
Our Client is a Leader in Northwest Gaming! MANDATORY Casino / Resort experience! Our Client, located near Bellingham, Washington is seeking a Marketing Manager (Director) with the following skills and/or abilities: Confident with ability to pass a very thorough FBI-Like Background Check. Comfortable reporting to the Assistant General Manager or General Manager. Demonstrated marketing experience and educational background to include a broad focus in marketing-related areas including, but not limited to: sales, advertising, media, public relations, direct mail and design. Directly supervises Database Specialist, Special Events Coordinator, Marketing Coordinator, Data Entry Clerk, Assistant Marketing Manager, Marketing Administrator, Promotional Hosts. Develops promotions and special events designed to generate gaming activity and build the loyalty of player database under the direction of the Marketing Director. Ability to maintain highly confidential information regarding player and market niche. Ability to cultivate players through personal relationships with customers as well as Player tracking systems. Supervises, coaches, team builds, develops and maintains a team of direct reports who execute special events and promotions within strict deadlines. Staffs, schedules, evaluates, trains, develops and monitors subordinate personnel to insure departmental effectiveness with the ability to enforce progressive discipline policies when needed. Manages the pricing and message strategies in advertising and promotions to achieve high levels of customer satisfaction and profit margins. Conducts long- and short-term strategic planning to increase Casino profitability. Works with executive management to ensure high quality customer service throughout the company. Customer conflict management skills. Maintains an awareness of local, regional, and industry market trends and conducts pertinent market analyses. Implements marketing programs based on analysis. Reports on progress and performance of marketing programs, events, and promotions. Attends outside business community events on a regular basis to build support of the Casino and the Tribe. Assists with planning and monitoring the Marketing budget, and makes recommendations for cost containment, improvement and development. Degree or certificate in marketing. May be required to travel for special events. Knowledge of casino operations, relevant policies, procedures and internal controls. Time Management skills and Multitasking skills to include managing multiple projects and duties without supervision. Supervisors and Managers are legally considered agents of the company and, as such, responsible to act in a manner that best represents the interests of the Casino and its employee and are personally accountable for their words and actions to outside agencies.