J Dillon Location: South Bend, IN 46614 ... ,000 square foot clubhouse with adjoining pool complex and staff of over 50 part-time employees in-season (eight full-time). Responsible for indoor/outdoor food and beverage operation of three dining areas, two lounges and a pub with annual revenues of over $600K. Report to an 11 member Board of Directors and work with committees overseeing greens, golf, house, and social events. Serve a membership consisting of 220 golf members and 100 social members that generate over $2.4 million in total yearly revenues for the club. Was project manager for three extensive remodeling/capit al improvement projects. Key accomplishments this year include: *membership dues up over budget by $75K and ove ...
97 hits
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M Halter Location: Kokomo, IN 46903 ... EXPERIENCEOWNER1 /2007 - 9/2009 ELEGANT EVENTS | Kokomo, IN Wedding and Event PlanningOwner/Op erator of Wedding and Event Planning business with onsite culinary services.SERVER/ TRAINER8/1997 - 7/2009SONDYS SYCAMORE GRILLE | Kokomo, IN Restaurant/Food ServicesTraining of staff of a fine dining restaurant for service, product introduction, plate and wine presentation/Det ailed customer service/Business building through fund raisers, corporate events and clientelle networking.SECRE TARY8/1994 - 8/1997 I.U. MEDICAL CENTER | Indianapolis, IN Secretary to Physicians in Gastroenterology Medical transcription/Ap pointment setting/Grant writing/General secretarial dutiesMARKETING DIRECTOR8/1990 ...
95 hits
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A Napier Location: Richmond, IN 47374 ... IN (05/07-1/10)Over see daily operations of five units consisting of 15 managers and 60 service employees. Supported and coached all management staff in areas of hiring, training, QSC, P&L, inventory and ordering processes. The combined sales for the units total $3M. Created customer service programs that have improved overall guest satisfaction and profitability. Also implemented quality, service, and cleanliness inspections; which include adherence to HACCP and state health department policies and franchisee and corporate operational objectives. O'Charley's, Inc. Service Manager, Richmond, IN & Dayton, OH (10/04- 04/07)Oversee all aspects of the front of the house operations. ...
93 hits
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S Fisher Location: Lake Station, IN 46405 ... 3.95Associates of Applied Science, 2005 Sawyer College, Merrillville, IN Major: Legal Administration Deans List, GPA 3.93 PROFESSIONAL SKILLS Human Relations/Custom er Service:Responsi ble for handling customer complaints and employee disputesResponsi ble for any interaction with vendors and repair/maintenan ce staffResponsible to work with any government agencies needed regarding obtaining necessary permits for specialty events.Responsib le for adherence to Health and Fire CodesResponsible for analyzing patient problems and directing them to proper area for solutions or solving per level of authorityA liaison between patients, doctors, and hospitals or customers, managers, and emp ...
91 hits
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M Mason Location: Indianapolis, IN 46220 ... l Manager Managed and trained impeccable service standards. Very high revisit rate from regulars. Maintained high guest average through consistent performance. Consistent 14-16 POE 2007-2009Ruth's Chris Steakhouse - St.Louis, Missouri Wine and Liquor Purchaser - Manager Superior quality steakhouse. Fixed and maintained low liquor and wine costs. 2005-2007Amerist ar Casino - St.Louis, Missouri General Manager - Steakhouse Beverage Director - Seven concepts within the casino Multi-tasking at it's highest level. Managed 100ppl. - Reports sent and received to 18 depts. everyday. 2000-2005The Crossing - St.Louis, Missouri General Manager - Fine Dining Italian/FrenchOt her : Saint Louis Universi ...
89 hits
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F Lloyd Location: Indianapolis, IN 46228 ... Lodging Education Institute2005-B. A, Economics & Business, Tougaloo College, Jackson, MS.2000-High School Diploma, Brebeuf Jesuit Prepatory High School, Indianapolis, IN.Work ExperienceExtend ed Stay Deluxe, Indianapolis, IN September 2008 - August 2009Front Desk Representative. Responsibilities Include:Facilita ted and executed all procedures in the guest cycleAnalyzed STR reports and adjusted room rates to achieve maximum revenue and occupancyConduct ed inventory audits to determine inventory levels and needs. Worked with contract distributors to ensure sufficient inventory levelsConducted the night auditMade depositsAccompli shments:Led the team respons ...
87 hits
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N Gauntt Location: Indianapolis, IN 46280 ... ICTION SUMMARY Motivated assistant with proficiency in listening and implementing client’s needs and formulating the tactical plan to achieve positive results. Honest, reliable individual with high integrity and a genuine passion for achieving goals for self and others. Able to maintain a professional demeanor, regardless of the situation. Very energetic, extremely positive individual with excellent customer relations, communication, and decision-making skills. Proficient with Microsoft Office Word and Excel. EXPERIENCE 1998-Sept. 2008 Meridian Hills Country Club Indianapolis, IN Event Planner / Admini ...
85 hits
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D Hughes Location: Batesville, IN 47006 ... ng a progressive organization in optimizing operational and revenue performance as a key staff memberPROFILEOff er extensive experience in food and beverage management, with comprehensive background in staff development/trai ning, operations management and customer serviceEffective ly define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitabilityPro actively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfactionProv en value and dedication as a team member, as demonstrated by longevity and progression throughout careerExceptiona ...
83 hits
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J Rog Location: Palmyra, IN 47164 ... ent with a corporation that values an entrepreneurial management of its resources while practicing effective training, integrated leadership, hospitality, integrity and team building. Education: Bachelor of Arts in Communications - August 1990 - Indiana University Southeast Areas of concentration: Organizational, Group, Speech and Interpersonal Communications. Work History: Chief Executive Officer - Historical Hospitality, Inc. - April 1991 - Present d.b.a. - Magdalena's Restaurant & Café on the Square, Corydon, Indiana - April 1991 - Presentd.b.a. - The Essence House Retreat, Palmyra, Indiana - July 1 ...
81 hits
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G Aerts Location: Chesterton, IN 46304 ... rganization.Exp erience: Arbys Restaurant Homewood, IL General Manager January 2002 to Present Managed an organization with full P&L responsibility, reporting to the owners. Executed daily operations of restaurant. Evaluated market conditions to determine allocation of resources to various products and services. Planned employee schedules, hired and trained employees and managers. Was instrumental in troubleshooting issues. Created detailed budgets for th ...
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