General Manager Jobs in Pennsylvania

Job Title: Hotel General Manager Company: Location: Lancaster, PA Description: Our Lancaster, PA hotel is searching for a General Manager. The General Manager experience would involve ensuring efficient and profitable operation of the hotel by performing the following duties personally or through subordinate supervisors Outline of Duties: Revenue Management: 1) Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for week day and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate. 4) Ensure that sales, front office and reservation staffs are kept informed of rate structure, and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions. 4) Use assigned franchise revenue management system to achieve maximum revenue. Financial Results: 1) Be able to produce the annual budget by forecasting changes in operating expenses and labor cost. 2) Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards. 3) Protect the company's financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administer company policies and procedures for protecting the safety of guests and employees. 5) Receive satisfactory scores for internal audits and take action to correct any deficiencies. 6) Execute company policies and procedures for purchasing. Guest Satisfaction: 1) Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). 2) Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Personally respond to guest complaint letters and comment cards in accordance with company standards. 3) Manage the 100% guarantee process in accordance with standards, and eliminate service issues that result in repeated invocations of the guarantee. 4) Manage the franchise frequent guest program (guest rewards program) in accordance with franchise / company policies and procedures. Employee Satisfaction: 1) Recruit, select, train, motivate and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. 2) Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of employees. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages. 3) When assigned potential management candidates and trainees, train and develop these candidates in accordance with Human Resources programs and guidelines. 4) Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. 5) Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies. Maintain acceptable levels of employee turnover. Product Quality: 1) Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. 2) Provide input to the annual capital budget, then manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All capital improvement plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment. 3) Manage the preventative maintenance and quick fix programs in accordance with company standards. 4) Receive satisfactory scores for product quality as measured by franchise or independent inspection results and mystery shopper program, and take action to correct any deficiencies.

Job Title: Hotel General Manager - Courtyard by Marriott Company: Scott Enterprises Location: Erie, PA Description: This position is located at the Courtyard by Marriott in Erie, PA SUMMARY OF RESPONSIBILITIES / DUTIES: · Responsible for the smooth and seamless operation of the entire hotel operation to assure 100% guest satisfaction and comfort · Responsible for the overall profitable management of the property · Prepares and/or assists in preparation of annual plans, budgets, operations forecasts; prepares regular & special reports; maintains necessary records and files · Takes appropriate action to respond to guest complaints, maintains positive guest relations at all times · Responsible for consistent improvement in QA and guest satisfaction scores for the hotel · Creates a positive, proactive and enthusiastic environment where all team members are challenged to provide excellent service each day · Recommends changes for assigned personnel, including hiring, promotion, demotion and termination · Counsels, guides and instructs staff in proper performance of their duties; prepares and coordinates periodic performance reviews · Maintains close work relationships with other departments to promote smooth, efficient operations · Performs other related duties as assigned by management when necessary QUALIFICATIONS / REQUIREMENTS: · Minimum high school diploma/GED; college degree in hotel management/comparable preferred · Minimum two (2) years of experience as a general manager · Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the Company in relation to the aspect of operations · Ability to work in a fast paced environment · Strong interpersonal and communication skills · Must be willing to relocate to Erie, PA · Must have a drivers license in good standing · Prefer Marriott Connect U certifications Apply here or email resume to Register to View Check out www.visitscott.com for company information

Job Title: Restaurant Manager Company: Company Confidential Location: East Norriton, PA Description: King of Prussia Confidential Restaurant Manger $12-$15/hr Casual theme restaurant, FOH BOH exp. a +. Fax: Register to View Register to View Source: Philadelphia Inquirer and Daily News

Job Title: Restaurant Manager Company: Location: Reading, PA Description: One of our best clients is currently looking for an EXPERIENCE Restaurant Manager. Must have atleast 1 year experience managing a restaurant dealing with all aspects needed to run and maintain a restaraunt. Please send resumes to Register to View and Register to View This is an immediate opening, only apply f you meet these requirements.

Job Title: Restaurant Manager - Chili's Company: Quality Dining Inc. Location: Downingtown, PA Description: Life's too short not to SIZZLE.Spice up your Career.Now is the time!  The growth and continued success of our Chili's concept means opportunities for career-driven, development-minded managers.  Take advantage of our growth and enhance your career! We're rewarding our exceptional managers with an incredible array of benefits and incentives that make it easy to love what you do - and where you do it!As a company, we'll exceed your expectations with:Highly competitive salaryObtainable quarterly/annual bonusesA benefit program with choices (medical, dental, vision)401(k) with a company matchGenerous vacation eligibility12 week local Manager-In-Training Program focused on preparing you for success Annual Performance/Compensation Reviews (based on clear expectations)Development Opportunities based on performanceLet's Get This PARTY Started!As one of the largest franchisees of Chili's, Quality Dining, Inc. operates over 45 locations throughout six states (IN, MI, OH, PA, NJ, DE).  In addition to Chili's, we are also a top five franchisee of Burger King and operate internally developed casual dining concepts, Papa Vino's Italian Kitchen and Spageddies.  That makes us over 170 locations strong and growing!Prospective candidates will have:Minimum of 2 years management experience in a full-service, casual dining concept or applicable degreeProven record of stability and upward mobilityAbility to motivate team members and to treat staff with respectStrong communication skillsPassion and commitment to guest serviceApply your mind, your heart and all of your talents with a leader in casual dining, Chili's.  Send your management resume today. http://www.qdi.com /eoe/m/f/d/v

Job Title: Restaurant Manager Company: CSP Associates Location: Harrisburg, PA Description: KITCHEN AND HOSPITALITY MANAGERSWe seek a highly qualified restaurant management candidates for a high volume family style concept.We will put qualified candidates in direct contact with the hiring authorities and decision makers for interviews. Requirements for qualification include 5-7 years as a salaried restaurant manager, steady job history and clean record.This position offers paid training, excellent income and a quality benefits package. Start by earning $40k-$50k as Kitchen/Service manager and work your way up to $80k+ as General Manager. Send resume to: Register to View -associates.com

Job Title: Restaurant Manager needed in Pittsburgh Company: Location: Pittsburgh, PA Description: International Restaurant Chain is seeking an Assistant Manager for fast-casual concept in the Pittsburgh, PA area. This concept currently operates over 300 restaurants and is continuing to grow! Company offers full benefits and very competitive salaries! If you are outgoing, seeking professional growth and quality of life, this is an opportunity you won?t want to miss! Candidates with 2 years of management experience working in a quick service or fast casual concept are encouraged to apply.

Job Title: General Manager - Quick Serve Center City Restaurant Company: Location: Philadelphia, PA Description: General Manager Center City Quick Serve Restaurant looking for General Manager to take the restaurant to the next level. QUALIFICATIONS: *Recent management experience in a restaurant environment *Strong communication, customer service, and leadership skills *Growth-driven & career-oriented outlook *Hands-on management style *Strong Back of House and Front of House Skills If all qualifications are met send resume and references. Please only serious inquiries.

Job Title: RESTAURANT MANAGERS NEEDED Company: Location: Pittsburgh, PA Description: Restaurant Managers Needed for a well known restaurant chain! Are you ready to move our concept forward? Multiple positions available...AM level all the way up to GM positions open.... Requirements - FOH and BOH knowledge - Experience with P&L's, Budgeting, and Cost Control - Tenure (no more then 2 jobs in the past 5 years) - Must have CURRENT MANAGEMENT experience with a minimum of two (2) years in a casual theme full service restaurant# Competitive Base Salary Why apply? - Growth and Advancement - Benefits - 401K option - Competitive Base Salary - Monthly Bonus Program - Paid Vacation - Voluntary Benefits; Short-Term Disability, Long-Term Disability, Flexible Spending Account, Term Life and AD&D Attach a CURRENT copy of your resume!

Job Title: General Manager Company: ARBY`S RESTAURANT BETHEL Location: Pittsburgh, PA Description: GENERAL MANAGER Arby's is hiring General Managers. Great pay & benefits. Email resume to Register to View -->This listing brought to you by Pittsburgh Post-Gazette Jobs.