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Front Office Manager Jobs in Texas

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Job Title: Front Desk Supervisor
Company: Starwood
Location: San Antonio, TX

Description:
aspireAny hotel can offer you a job. But Westin proposes a gratifying career as distinct as our reputation. Through experience, training and strategic career development, our associates are inspired to achieve their goals while positively impacting the lives of our guests. Their roles are as important as they are rewarding. At Westin, you can learn, grow and succeed. Exceptional benefits, training and perks provide the basis for renewing work experience. Be inspired to be your best. Be Westin.who we areLocated on the world famous Riverwalk in San Antonio, The Westin Riverwalk features 473 oversized guestrooms and 66 suites decorated in a style reminiscent of historicTexas, riverside dining in Zocca Restaurant Bar, the Westin Workout Gym, a full-service spa, not to mention over 22,000 sq ft of meeting and event space. Regardless of where your interests lie, a great opportunity awaits you at The Westin Riverwalk. The possibilities are endless. Take control of your career and your life today. Be Westin.position descriptionBe the face of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell. The right candidate for this very important role will be friendly, outgoing, professional, have a positive demeanor and excellent communication skills. You should be able to delegate effectively, demonstrate initiative, take ownership of issues and have good problem solving skills. Responsibilities will include registering guests into the computer, verifying their reservation, address and credit information, promoting theStarwood Preferred Guest Program while providing recognition and benefits to all present members, and accepting payments for guests accounts both at time of registration and checkout.As a Front Desk Supervisor, you will assign specific tasks to Front Desk Agents as applicable and necessary as well as provide ongoing training and support to Front Desk Agents. You will also control entrance of safety deposit boxes, maintain all front desk related equipment and supplies as well as oversee the daily operation of the front desk; becoming an integral part of the guests hotel stay.




Job Title: Front Desk Supervisor
Company: Hilton Garden Inn Houston Galleria
Location: Houston, TX

Description:
Oversees the day to day operations of the front desk area. Will assist Front Office Management in all aspects of front office operations. Will greet and register guests, provide prompt and courteous service, and will close out guest accounts upon completion of stay to meet Hilton's brand standards.




Job Title: Front Desk Supervisor
Company: Starwood
Location: Dallas, TX

Description:
Ideally located in the heart of the Arts and Financial district, the Sheraton Dallas Hotel offers guests unique business and leisure amenitieswithin Downtown Dallas, including its own convention center with over 200,000 sq feet of meeting space, spanning two city blocks. Also available on site are a wide spectrum of dining and entertainment options, ranging from Draft Sports and Media Lounge tofine dining at The Kitchen Table toChill Smoothie and Yogurt Bar and Petes Coffee and Tea.A full-service health club and sauna, as well as an outdoor pool, complement the 1,840 comfortable guest rooms and suites.Be the face of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell. The right candidate for this very important role will be friendly, outgoing, professional, have a positive demeanor and excellent communication skills. You should be able to delegate effectively, demonstrate initiative, take ownership of issues and have good problem solving skills. Responsibilities will include registering guests into the computer, verifying their reservation, address and credit information, promoting theStarwood Preferred Guest Program while providing recognition and benefits to all present members, and accepting payments for guests accounts both at time of registration and checkout.As a Front Desk Supervisor, you will assign specific tasks to Front Desk Agents as applicable and necessary as well as provide ongoing training and support to Front Desk Agents. You will also control entrance of safety deposit boxes, maintain all front desk related equipment and supplies as well as oversee the daily operation of the front desk; becoming an integral part of the guests hotel stay.




Job Title: Spa Guest Service Manager
Company:
Location: Corpus Christi, TX

Description:
Manage and oversee reception area and Gift Certificate sales to promote a high level of customer service standards and ensure smooth, presentable and efficient operations. This is a full-time position.




Job Title: Hotel Front Office Manager
Company:
Location: Tyler, TX

Description:
The Front Office Manager is a working manager and the team leader responsible for all Guest Service related functions as well as ensuring quality guest service, training and coordinating the activities of the front desk staff, resolving service issues, completing payroll and handling other duties pertaining to the front desk. Qualified candidates must have previous hotel experience, preferably in front desk operations. In addition, strong customer service, communication and leadership skills are required. The FOM usually works a regularly scheduled front desk shift and must be available to work any shift as needed. Education: Previous hotel and Customer Service experience Status: Full-time




Job Title: Front Desk Manager
Company: Starwood
Location: San Antonio, TX

Description:
aspireAny hotel can offer you a job. But Westin proposes a gratifying career as distinct as our reputation. Through experience, training and strategic career development, our associates are inspired to achieve their goals while positively impacting the lives of our guests. Their roles are as important as they are rewarding. At Westin, you can learn, grow and succeed. Exceptional benefits, training and perks provide the basis for renewing work experience. Be inspired to be your best. Be Westin.who we areLocated on the world famous Riverwalk in San Antonio, The Westin Riverwalk features 473 oversized guestrooms and 66 suites decorated in a style reminiscent of historicTexas, riverside dining in Zocca Restaurant Bar, the Westin Workout Gym, a full-service spa, not to mention over 22,000 sq ft of meeting and event space. Regardless of where your interests lie, a great opportunity awaits you at The Westin Riverwalk. The possibilities are endless. Take control of your career and your life today. Be Westin.position descriptionThe Front Desk Manager will assist in overseeing the daily operations of the front desk, concierge, valet, bell, and service express departments. The Front Desk Manager will sueprvise staff members,provideongoing training,and ensure that proper porcedures are being attended to. This person will orchestrate and expedite the registration and checkout process at the front desk, the arrival and departure processes at the front drive, and the processes of service express. Promote the Starwood Preferred Guest Program and provide recognition and benefits to all present members. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.




Job Title: HOTEL FRONT OFFICE MANAGER
Company:
Location: Lubbock, TX

Description:
The Holiday Inn Hotel & Towers, 801 Ave Q, Lubbock is currently looking for a full time Front Office Manager. Candidate MUST have at least 2 years previous hotel experience preferrably at the Front Desk area. Attention to detail, computer skills, revenue, forecasting, supervisory skills needed. Must be available to work various hours and shifts. Must be able to work all areas of the front desk. Please come by the hotel to fill out an application or fax your resume to Register to View or e-mail to Register to View Benefit plan available. NO PHONE CALLS PLEASE




Job Title: Metro Guest Service Associate Team Leader (Associate Guest Service Manager)
Company: Whole Foods
Location: Arlington, TX

Description:
We are currently looking for a Guest Services Associate Team Leader (Assistant Department Manager). The Guest Services Associate Team Leader helps lead the entire guest services team including cashiers, the guest service desk and all other guest service Team Members. In order to prepare the right person for a Team Leader role, this position requires the ability to transfer to any area metro store.   Responsibilities & Qualifications • Help recruit, hire, develop, mentor and motivate Guest Services Team Members• Assist in providing the guest services team with vision and direction• Set and achieve the highest standards in retail execution• Work with Team Members to ensure the highest quality guest service is offered• Help drive guest service while ensuring the team has total store awareness• Assist in providing our guests with legendary guest service• Maximize productivity and efficiency through proper scheduling• Help in achieving required financial targets• Work a minimum of one closing shift per week and one weekend day per week• Participate in fiscal period ending inventories• Maintain safe, clean and well-organized working and shopping environment• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.• Complete specials projects and other duties as assigned     Knowledge, Skills and Abilities Required • The position requires at least 2 or more years of supervisory, managerial or leadership experience overseeing 10 or more employees in a fast-paced, high volume guest services environment• Experience successfully achieving all relevant team/department financial targets• Strong demonstrated guest service skills• Excellent communication and conflict resolution skills • Strong demonstrated merchandising skills and product knowledge• The ability to work a flexible schedule including nights, weekends and holidays   Working conditions • Standing and walking for extended periods of time, up to 8-10 hours.• Bending, stooping, and climbing.• Mental and physical dexterity.• Unassisted heavy lifting.• Use of box cutters.• Use of ladders.• Iteration of duties.   About Us At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing team member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company. Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers.We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.




Job Title: Guest Service Manager
Company: Crowne Plaza Dallas Market Center
Location: Dallas, TX

Description:
Welcome to Crowne Plaza Dallas Market Center "The Place to Meet" Crowne Plaza Dallas Market Center currently has a position available for a Guest Services Agent. The Crowne Plaza Dallas Market Center is a bustling 354-room full service hotel with nearly 12,000 square feet of meeting space. The Crowne Plaza Dallas Market Center Hotel is centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, The Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. We are also less than 3 miles from Love Field Airport and the Dallas Market Center which includes the World Trade Center and Market Hall. Job Description: To oversee all areas of the Front Office operation. Maintain an environment whose goal is superior guest satisfaction. Manage the functional areas of guest registration, bell services, concierge services, PBX, night audit, and guest reservations. - Maintain proper staffing levels for all departments (Front Desk Agents, Bell Staff, PBX and Night Audit). Ensure proper training materials are in place and used by each department. - Daily monitoring of room inventory, rate and plan availability. - Attend required meetings and ensure all information is communicated to staff. - Ensure authority and responsibility is properly delegated to all associates, so that the work load is distributed equally and handled in a professional manner. - Ensure all guest comments regarding any deficiency in the Front Office area are addressed. Ensure all guest contact is handled in a courteous and timely manner. - Do whatever it takes legally, ethically and budgetary to ensure a successful and profitable front desk operation - Oversees and participates in guest registration. Must be knowledgeable and possess the ability to perform all clerk essential functions and supportive functions - Individuals must posses and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with property's service standards. - Ability to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger, collect actual information and resolve conflict. - Ability to access and accurately input information using a moderately complex computer system. - Perform Manager on Duty shifts.




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