Front Office Manager Jobs in Nevada

Job Title: Guest Service Manager Company: Location: Las Vegas, NV Description: Guest Services Manager ? Must have experience as a GUEST SERVICE MANAGER with min of 500 Room Hotel/Resort min 15 employees and Audit Experience As Guest Services Manager, aboard this prestigious Cruise Line, reporting to the Hotel Director, this role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development and recognizing overall team performance are paramount. Duties & Responsibilities: Manage a team that excels in delivering industry leading service to individual international and group guests. Motivate, train, evaluate and track development. As part of the management team, this position plays a key role in leading a team of empowered individuals. Maintain working knowledge of customs and immigration regulations and procedures. Participate in reviewing immigration documentation such as passports and Visa to determine validity of documents. Develop a balanced schedule per voyage, assign duties to team members. Respond to guest concerns. Inspect and manage maintenance of workstations, areas, equipment to ensure efficient service and compliance to standards and procedures. Qualifications: Minimum two years front house managerial/operational experience, in a hotel, cruise line, hospitality. Ability to communicate diplomatically with managers, employees, and guests. Working knowledge of computers, internet, and software packages. Prefer hospitality degree and or college equivalent. Additional languages is an asset. Send Resume and Contact Information to: Lorie ? ISG Recruiter Register to View Register to View