C Carissimi Location: Cleveland, OH 44113 ... r SocietyINTERNATI ONAL STUDIES:India and Dubai (Summer 2006)Studied international finance, lodging, and real estate developmentCERTI FICATIONS:ServSa fe Certification (November 2006)Presented by the National Restaurant Association Educational Foundation WORK EXPERIENCE:Guest Services Coordinator, Front Desk Agent (September 2009 - Present; May 2007 - August 2007)Hotel 43, Boise, Idaho Assist guests during check-in and check-out process as well as throughout their stay Enhance guest experience by addressing needs and exceeding expectations Ensure guest satisfaction by resolving complaints and concerns in a thoughtful and timely manner Train and supervise front desk employeesManagem ent Deve ...
C Moore Location: South Bend, IN 46635 ... t Education: August 2003-May 2007 Indiana University South Bend Marketing and AdvertisingG.P.A . 3.0Career History: Between the Buns Creative Catering-A Division of Between the Buns July 2002-Present South Bend, IN 46613 Catering Director-Market the newest division of the company; recruit and build repeat clients. Implement, plan, and oversee all Specials Events from Weddings to Golf Outings. Schedule staff, send and collect invoices, menu development, and website. Trainer-In charge of training new hires, testing new hires to be assured that trainin ...
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J Contesini Location: Seaford, NY 11783 ... ing departments to examineallotted areas to make sure standards are metQualification s:10 years luxury hotel experience Strong ability to act as role model in complying with overall hotel policies andstandardsExce ptional knowledge and understanding of training and coaching methodsRemarkabl e capabilities to follow procedure to highlight areas where cleaning standardsare not being metProficient in handling the situations and queries In-dept knowledge of the material, equipment and processes utilized in cleaning andhousekeepingC omplete knowledge of Laundry and Valet service operations including upkeep of Banquetlinen, hotel uniforms, guest dry cleaning and hotel terry and linenExcellent know ...
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B Brunet Location: Colorado Springs, CO 80906 ... __ ________________ ________________ ________________ ______OBJECTIVES Committed to serving in the hospitality industry, my career track has been supported by an extended period of growth and learning. My skill set includes Hotel Front and Back Office, Guestroom Sales, Guestroom Sales, Revenue Management, Audio/Visual Sales, Convention Services and Sales and Event Planning, with a solid working knowledge of computer based technologies including Delphi for hotel management, Microsoft Word and Microsoft Excel. Providing a level of service often recognized by my peers, I look forward to continuing my growth in a challenging position in Sales, Conference Services, Event Planning, Destination Ser ...
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L Reardon Location: Bay City, MI 48706 ... (989) 220-4640 e -Mail: lee94402001@yaho o.com ________________ ________________ ________________ ________________ ________________ _________OBJECTI VEDedicated and determined college graduate with innovative sales producing skills seeking a challenging position in the hospitality, customer service field. EDUCATION Bachelor of Science: Business Administration in Marketing, 12/2007 Saginaw Valley State University, University, Center, MI. ...
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O Alvarado Location: Miami, FL 33196 ... h the Center's special events. Serve as liaison for the center and Director to the public and museum officials. Manage personnel, travel and other administrative matters for the Director. Handle meeting planning logistics. Participate in educational programs. Meridian Title, LLC, Assistant to President · Translated and created outreach material in Spanish. Provided translation services for clients during closings. Managed all logistical aspects of settlements. Assisted lawyer with various administrative duties. International Union of Police Associations, AFL-CIO, Executive Asst. to President, Legal Assistant · Provided editorial assistance and document preparation guidance for co ...
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W Mueller Location: Kings Park, NY 11754 ... ding customer service skills Exceptional presentation and negotiation skills Motivated employee accustomed to sales-driven structure Excels at building effective business relationships/pa rtnerships with clients Ability to multi-task in high pressure, deadline-driven environments PROFESSIONAL EXPERIENCE Established and maintained network relations in order to improve communication and resolve problems Provided insight and analysis regarding program performance and to identify opportunities for continued growth and improvement Proven successful in developing new business while managing accounts and sales activities. Effectively increased sales, productivity and excee ...
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G Chen Location: Solon, OH 44139 ... ilities .WORK EXPERIENCESPaner a Bread 10/2009 - Current Shaker Heights, OhioCatering Coordinator* Assisted clients with menu planning according to their events* Business to business sales with departments in hospitals, universities, and companies* Planned breakfasts, luncheons and refreshments for 5-200 guests* Organized details in packaging, presentation, deliveries schedule and location set up* Multi-tasked in high volume VIA catering and café/bakery trafficBuffalo Wild Wings 10/2007 - 03/2009 Bainbridge, OhioServer, Expediter, Trainer, Hostess* Opened the store with the new staff and management in 2007* Serviced, hosted, expedited in a bar/full service environment* Collaborate ...
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R Rivieccio Location: Port Charlotte, FL 33948 ... lls. History of building effective teams by establishing a positive morale and ongoing career development. Proven record of exceeding cost controls in both food and beverage areas. Diverse background in customer service. Experienced in handling customer complaints and taking immediate corrective action. Fluent in Spanish & Italian. PROFESSIONAL EXPERIENCE Service Advisor – Palm Automall, October 2007 – December 2008/March 2006 – September 2006 Meet and green service customers. Address customer’s questions/needs promptly and professionally. Advice customers of estimated service and repair costs. Review details of service/repair invoice with customer to gain their understand ...