Front Office Manager Jobs

Job Title: Guest Service Manager Company: Holiday Inn Express Location: Lake Elsinore, CA Description: This position is for a Guest Service Manager. In addition, position will also encompass the roles of Front Desk Manager and Operations Manager. You will be the General Manager's right hand person. Emphasis is on training and developing front desk staff, high level of customer interaction, and management responsibilities when General Manager is off site.

Job Title: Supervisor-Guest Service - JW Marriott Starr Pass Resort & Spa 578840 Company: JW Marriott Starr Pass Resort & Spa Location: Tucson, AZ Description: JW Marriott Starr Pass Resort & Spa 3800 W. Starr Pass Blvd Tucson, AZ, 85745     Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.   JW Marriott Starr Pass Resort & Spa is currently accepting applications for the following position: Supervisor-Guest Service – AM/PM Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activatin/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Secuirty of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.   Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the View Open Positions and Apply link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click Apply Now and begin filling out the entire application until you receive a message indicating your completion. Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount. EOE/M/F/D/V

Job Title: NIGHT AUDIT MANAGER - Company: Location: Orlando, FL Description: BAHAMA BAY RESORT Beautiful Condo Resort seeking experienced Night Audit Manager. This position will have growth potential, as will be explained to applicants selected for the interview process. We are seeking more than just a night auditor! PRIOR EXPERIENCE IN COMPARABLE POSITION REQUIRED Essential Duties and Responsibilities: ? Responsible for performing the night audit 5 nights per week. ? Recruiting, motivating and training additional night audit staff as needed. ? Reconciliation of all front desk files, paperwork and reports. ? Must have complete knowledge of all paperwork involved in day-to-day operations. ? Responsible for monitoring the levels of quality and service provided by the front desk. ? Schedule and manage employees in an effective, professional manner. ? Must be familiar with the balancing and transmitting of credit card transactions ? Must be able to take control under resort emergency situations. ? Knowledge of POS outlets regarding the nightly closing. ? Phone support for other auditors needing assistance ? Assists Front Office Manager in achieving resort operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; competing audits; identifying trends; determining system improvements; implementing change. ? Helps to maintain customer confidence by maintaining service levels; ? Demonstrates Leadership and professional image to associates, guest, local community representatives, vendors, competitors and owners. ? Maintains company standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection. *Maintains safe, secure, and healthy environment by establishing, following and enforcing standards and procedures; complying with sanitation requirements and legal regulations. Knowledge/Skills/Abilities required to be eligible for position: ? Must have experience in resort or hotel/motel operations. Condo hotel a +. ? Strong leadership skills are necessary. ? Must be a highly self-motivated individual. ? Must have solid organizational skills and customer relations abilities. ? Must be very familiar with facility and resort operations. ? Computer literate. ? Effective communication skills. ? Must have effective oral and written communication skills ? Must have good analytical skills and decision-making ability ? ? Must be able to work independently and simultaneously manage multiple tasks, be able to change priorities and complete tasks regardless of frequent interruptions No phone calls please/NO RECRUITERS. Please submit cover letter and resume to: Register to View Location: Davenport/4 Corners Area Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.

Job Title: Hotel Front Desk Manager Company: Bandon Dunes Golf Resort Location: Bandon, OR Description: HOTEL Front Desk Manager Bandon Dunes Golf Resort, a KemperSports Facility, located on the pristine southern Oregon Coast, is seeking a Hotel Front Desk Manager to direct the rooms operations for 186 overnight accommodations at this full service golf resort. Minimum 3 years management experience in the hospitality industry required. Excellent benefits, competitive salary, and temporary housing available. Send resume to Bandon Dunes, Attn: HR, 57744 Round Lake Dr., Bandon, OR 97411, fax Register to View or email to Register to View Webid: 2881048

Job Title: Hotel Front Desk Manager - Company: Location: Austin, TX Description: Exciting opportunity for experienced hotel front desk manager looking for a career, not just another job in the hospitality industry. Outgoing personality, detail oriented and experience with the Room Master reservations system are all important. Competitive pay and BONUS potential for motivated individuals. GREAT work environment and opportunity to ADVANCE at our hotel. Background check will be completed on qualified applicants. If you are the best at what you do, fax your resume to Register to View or email it to Register to View Experienced hotel front desk managers may also call Register to View .

Job Title: Guest Service Manager - Company: Location: Salt Lake City, UT Description: The Canyons, a multi property condo hotel and ski resort, is looking for a seasoned manager that will ensure that all guests and owners receive the highest level of service possible! For more information and to apply online please visit our website: WWW.THECANYONS.COM/JOBS This is a full time, year round position offering competitive pay and GREAT BENEFITS! In addition to health/dental/vision benefits, this position is eligible for the following perks: ? Discounted Child Care ?Free Season Pass ? Free Dependent(s) Season Pass or Buddy Pass ? Ticket Vouchers & Discounts ? 25-50% Food Discounts ? 30% Retail Discount ? Equipment Repair & Rental Discounts ? Free Ski/SB lessons ? Triple Play Passes ? ISAA tickets ? Discounted Hotel Rooms Check out all our job postings, employee benifits and APPLY ONLINE at: WWW.THECANYONS.COM/JOBS

Job Title: Hotel Guest Services Supervisor Company: Harper Associates Location: Detroit, MI Description: Harper AssociatesHospitality Placement Specialists Hotel Guest Services Supervisor - $35,000  Ideal opportunity for recent Hospitality graduate with hotel front office experience. Will supervise front office operations and be manager on duty for luxury hotel property. Great benefits! Harper Associates specializes in hotel, restaurant, casino, country club, resort, estate and food service management placement. Candidates with ties to the Michigan area are preferred. Send resume in a Word format attachment to Register to View rather than applying online. For more information contact: Ben Schwartz President Harper Associates 31000 Northwestern Highway, Suite 240 Farmington Hills, MI 48334 Ph: Register to View Fax: Register to View Register to View www.harperjobs.com

Job Title: Guest Services Supervisor - Pompano Beach, FL Company: Wyndham Worldwide Location: Pompano Beach, FL Description: Job Summary:Supervise the daily operation of the front desk and its team members.Some of the duties include but are not limited to guest check-in, guest check-out, answering guest and staff questions, running reports as required and maintain efficient schedules and operational procedures which result in the satisfaction of all staff and guests.Interact with owners, guests, potential owners, affiliated business units and team members regarding resort inquiries, complaints, comments and suggestions with appropriate problem solving and service recovery actions as to assure a successful outcome.Analyze resort inventory requirements and assure that all reservations and other requests are accommodated to the highest efficiency levels possible.Assist with Team/Staff issues and other items as requested.

Job Title: Guest Services Manager Company: Stanford Hotels Corporation Location: Burlingame, CA Description:  Why You Want to Work for Us To be affiliated with a leading brand in hospitality while getting personal support from Stanford Hotels Corporation. We take care of our associates.  What Our Employees Say About Us We have a great work environment and rapport with each other. We enjoy working here and relish in the frienships created with our fellow associates.  Training We Provide The training we provide is detailed and helps associates to not only understand their jobs, but our culture as well.  Typical Promotion Paths The majority of our senior staff and managers started as guest service agents, servers or administrative assistants. We look for opportunities to promote from within.  How a Person Can Make an Impact in This Job By making memorable experiences for guests and associates alike.  Who Will this Job Appeal To? A person who enjoys autonomy within broadly defined guidelines. Individuals who enjoy working at a property that develops people for promotion. Someone who wants to join a very progressive company. A person who enjoys a property that provides ongoing training to Front Office employees.  Scope of this Position In preparing for this position, candidate ideally will have worked in at least the following departments or positions: Front Office Requires a minimum of 2 year(s) of supervisory experience. This position reports to: Director of Operations Must have experience at properties of similar size and quality. Position will be required to work a varied schedule that may include evenings, nights, and week-ends.  Job Requirements Must be a citizen of this country or possess a valid work permit. local candidates will be considered first for the position Technical Requirements: Solid experience in Front Office including Front Desk, Night Audit, PBX, Reservations, Bell staff, and Guest Services.Ability to motivate Front Office & Reservations Employees to continuously upsell.Experience consistently outperforming competitive properties.Track record training, cross training and developing employees for promotions.Verifiable record improving guest service and satisfaction.Understand scheduling to optimize financial performance while meeting employee scheduling.Track record resolving customer complaints to benefit of guests and the property.Assure guest expectations are exceeded through proper employee training.Work closely with Housekeeping, Engineering, Catering and Sales to assure groups and special functions are handled smoothly.Participate in MOD program. Managerial Requirements: Clear, concise written and verbal communication skills.Ability to sell concepts and ideas to management, peers, and employees.Experience making presentations in front of groups.Ability to clearly and concisely present technical subjects.Maintain a good working relationship with guests, groups, and personnel from other departments.Demonstrate team building experience.Track record promoting an atmosphere of teamwork.Demonstrate ability to lead by example.Build morale and spirit.Participative management style.Use a "hands-on" approach to management.Abilities to inspire, train, and develop people for promotion.Experience communicating, training, and managing multi-lingual staffs.A mentor who has inspired, trained, and developed people for promotion.Experience training and cross-training employees.Instill a guest service attitude in all employees.Experience training and developing employees with limited education/experience. Instill a "can-do" attitude in employees.Coach employees how to resolve and de-escalate conflicts.Instill a calm, organized approach in all situations. Business Skills: Strong technical skills.Excellent time management skills.Strong organizational skills.Good knowledge of computers.Strong customer service orientation and skills.Excellent listening skills.Exceptional detail in follow-up.Solid scheduling experience.Follow/enforce company policies and procedures.Resolve problems.Assume responsibility/accountability.Excellent safety and sanitation skills.Understand security requirements.Create courteous, friendly, professional work environment.Provide overall direction, coordination, and ongoing evaluation of operations.Creative problem solving skills.Ability to quickly evaluate alternatives and decide on a plan of action.Think creatively. Educational Requirements: AA/AS Two year degree.  Compensation Salarycompetitive salary  Benefits Paid VacationYesPaid Sick LeaveYes Medical Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Dry Cleaning/Laundry Free Parking Meals Matching 401-k Educational Assistance Company Hotel Travel Discounts An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Job Title: Front Desk Manager Company: Sage Hospitality Resources, LLC Location: Lynnwood, WA Description: --> merged with newUI.css --> removed, 100% obsolete --> removed, 100% obsolete --> function openNewWindow() Back to Search Front Desk Manager Sage Hospitality Resources, LLC US - WA - Lynnwood Email this job to a friend Contact Company Name: