M Smeltzer Location: Sturgis, MI 49091 ... gement/custo mer service/sales/fo od management Experience April 1978-September 2003 Westmoreland Regional Hospital Greensburg, PA Dietary Aide/Diet Clerk/Food Service Technician Customer service Obtained food records, process diet orders, provide menus Provided employee/patient education, nutritional risk screening, managed hospital restaurant, new hire orientation/trai ning, food safety and sanitation, safety committee leader September 2003-August 2004 The Residence on Fifth Pittsburgh, PA Food Service Director Directly responsible for managing the Dietary Department of the Assisted Living Facility within a specified budget. Responsible for recruitment, o ...
97 hits
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N Bartelmay Location: Ypsilanti, MI 48197 ... 984. WORK EXPERIENCE: 01/2006 to 05/2009 Eastern Michigan University; Ypsilanti, MI Assistant Manager of Dining Services Managed University's main cafeteria serving an average of 1200 meals daily. Streamlined recruitment procedures for all University Dining Services. Supervised yearly staffing of approximately 650 dining employees. 10/2000 to 8/2001 Hotel Pontchartrain; Detroit, MI Rooms Division Manager Responsible for al ...
95 hits
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W Payne Location: Southfield, MI 48075 ... ctor of Environmental Services, Project Manager, Facilities Manager and Executive Housekeeping. AREAS OF EXPERTISEOperati ons Management Project Management Conflict Management Union Personnel Management Six Sigma Management ISO/QOS ManagementQualit y Process Management Preventative/Pre dictable Management TQM CQI JCAHO NEHAEDUCATIONUNI VERSITY OF PHOENIX 2009 - Present Masters Information SystemsUNIVERSIT Y OF PHOENIX 2006-2009Bachelo r of Science Business Management WAYNE STATE UNIVERSITY 1981-1983Bachelo r of ...
93 hits
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R Hutson Location: Battle Creek, MI 49014 ... linen, plant operations and grounds departments. Owned multiple franchises with responsibility for all aspects of operating a business, including sales, marketing, budget and cost control, human resources, customer service and quality assurance. Professional Achievements Sales Grew franchise business from $o revenue to $600,000 revenue in a territory that had previously seen a maximum of $50,000 in revenue. Services included carpet and upholstery cleaning, resilient floor maintenance, fire, smoke and water damage restoration to commercial, industrial and residential, customers. Contributed to company gross revenue with $800,000 in direct sales and $6M in indirect sales through a team ...
91 hits
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C Astfalk Location: Greenville, MI 48838 ... nd sales building. Highlights of Qualifications Day to day operations for the highest customer satisfaction Marketing the business within the community Training and Development of people for various job descriptions Delegation and Follow up on assigned tasks Positive, energetic personality to build business Relevant Skills Customer Satisfaction Communicate the necessary skills to employees and give opportunities to practice/ verify those skills Hold regular communication sessions to review and enhance the customer s experience Routinely communicate with customers to measure their level of satisfaction find avenues to improve as needed Utilized various skills to promote comm ...
89 hits
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P Gjerpen Location: South Lyon, MI 48178 ... ults oriented Hospitality Management Executive with extensive and progressive experience that has consistently delivered Quality Service to public, private and corporate clientele. Demonstrated ability to increase revenues and profits, and reduce costs in both established and new properties. Proven leader who is extremely customer focused and builds productive and motivated teams. Areas of expertise include: · Financial Management Operations Strategic Planning Human Resources Management Sales/Marketing Quality Assurance Client interaction Capital Improvements/Ren ovation · New Property Openings EXPERIENCE THE METROPOLITAN HOTEL, Romulus, Michigan ...
87 hits
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C Mcneilly Location: White Lake, MI 48383 ... nd August 2004-December 2008Oakland Community College May 2009-Present Taking Prerequisites for NursingEnrolled in Accelerated Nursing Program at Oakland University Lakeland High School Graduated May 2004Honor Roll 2000-2004Marchin g Band 2000-2004Jazz Band 2000-2004Symphon ic Band 2000-2004Experie nce:HHA Services, INC. Providence Park Hospital Novi December 2008 to presentEnvironme ntal Services Housekeeper I LeadTo sterilize and clean all areas of the hospitalProvidin g the finest customer service and satisfaction to all patients.Walgree n's Photo Specialist January 2006 to December 2008Developing customers filmStocking the store and the coolerPr ...
85 hits
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J Hessling Location: Detroit, MI 48226 ... eeks a hospitality management position where strong communication and interpersonal skills will contribute to organizational objectives and profitability. Highly dedicated with a commitment to provide skillful leadership, efficiency, and excellent customer service in the hospitality field. Education Madonna University, Livonia, MI Bachelors Degree in Hospitality Management, 2008 Minor in Business administration. GPA: 3.45 Schoolcraft Community College, Livonia, MI Associates Degree in Culinary Arts, 2003 Post Associate Degree in Culinary Management, 2004 GPA: 3.3 ...
83 hits
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D Jordan Location: Dexter, MI 48130 ... experiences leading to enhanced understanding of how to effectively deal with employees, customers, and management. SUMMARY OF QUALIFICATIONS Communication Time management Organization Resourceful Dependable Efficient Conscientious Scheduling Multitasking Computer savvy Office equipment proficiency Customer service Human Resources P & L Reports Front Office Operations EMPLOYMENT Extended Stay Hotels ( Hotel Manager) 10/05-11/07 Bank One (Teller)-Temp. position 12/04-09/05 Keystone Communities (CNA/TMA, shift supervisor) 06/04-12/04 Jordan Cleaning and Painting ( Owner) ...
81 hits
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E Williams Location: Oakpark, MI 48237 ... and property viewings Received and processed applications for rental propertiesVerifi ed and balanced entries and records of financial transactions reported by various departments Prepared lease agreementsReceiv ed and processed rental paymentsResolved tenant complaints and concernsMaintain ed vendor contracts10/2005 - 7/2007 Doubletree Boise Riverside- Boise, Idaho Asst. Front Office Manager and Night ManagerResponsib le for staffing and managing 20-40 employeesManager on duty 5 nights a week where I oversaw operations of hotelTrained front office staff on cash handling and accounting procedures.Respo nsible for guest relation and customer service issues. 5/2003-9/2005 Hilton Garden I ...
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